Pizza Pizza - Banff National Park

I recently visited a Pizza Pizza store, hoping for a quick and satisfying meal, but was met with an experience that was anything but. My intention was to take advantage of their large pizza with 3 drinks special deal. Given that my party does not consume soft drinks, we inquired if we could substitute them for 2 dips instead. This reasonable request was outright denied by one of the staff members. Reluctantly, we settled for a different deal that included dips. As we waited for our order, another customer arrived, opting for the very same deal we initially wanted. Unlike us, they requested to exchange the soft drinks for dips and to our astonishment, this time, the request was granted by a different employee. This inconsistency in service and apparent disregard for customer satisfaction left a sour taste in our mouths, far worse than any unsavory pizza ever could. It's disheartening to witness such disparity in treatment between customers, especially over something as trivial as substituting drinks for dips. This experience has significantly diminished my view of Pizza Pizza. It's crucial for businesses to offer consistent policies and customer service to all patrons. Unfortunately, this Pizza Pizza store failed to meet even the basic standards of fairness and customer care. Service: Take out Meal type: Dinner Price per person: CA$30–40 Food: 5 Service: 1

Worst pizza I ever ate in my life had 1 bite threw the rest out never will order this again Service: Delivery Meal type: Dinner Price per person: CA$50–60 Food: 1 Service: 1 Atmosphere: 1

Over 50 for 2 large pizzas!!! Service: Take out Meal type: Dinner Price per person: CA 50–60 Food: 3 Service: 2 Atmosphere: 1

The pizzas are made fresh, and the chicken are well done. But the shop made a very very big mistake. My Wing It Box was probably mixed with other’s, my onion rings disappeared!!!!! The staff also said we can get 3 sauces free for the $22.29 box but at last we got the third with 4 extra bucks. This is not good. Service: Take out Meal type: Dinner Price per person: CA$10–20 Food: 4 Service: 2 Atmosphere: 3

Worst Pizza store with horrible taste, more stupid management, even more screwed up staff! Should close this place down! Food: 1 Service: 1 Atmosphere: 1