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Contribute Feedback What emmaster likes about Philly Pretzel Factory:
I stumbled across this place and had to try the pretzel pizza! $5 for a cheese pizza? You can’t beat it. Was tasty, we tried pepperoni which was $6.50. Enough to share with two people and an awesome value. I would say pass on the little pretzel bites—they don’t taste very pretzel ish, more like a white bread with seasoning/coating. However, the prices and pizza make this place at least 4 stars and worth a visit! View all feedback.
What Madison A doesn't like about Philly Pretzel Factory:
We came in and the employee was sweeping the floor with gloves on, proceeded to stop and packed our ordered pretzels with the same dirty gloves, then received cash in the same gloves, and touched various things around the shop like the iPad, and then, again, our food. Couldn’t eat the food after knowing how many germs had been transferred onto it in just this 1-minute occurrence. Seems to be representative of the sto... View all feedback.
Rude. Walked up to the door at 6pm and kid locked it when we were 3 feet away. Just looked at us and walked away.
We came in and the employee was sweeping the floor with gloves on, proceeded to stop and packed our ordered pretzels with the same dirty gloves, then received cash in the same gloves, and touched various things around the shop like the iPad, and then, again, our food. Couldn’t eat the food after knowing how many germs had been transferred onto it in just this 1-minute occurrence. Seems to be representative of the store as a whole. Very gross and distracting. Was also handed cheese “sauce” that was just one coagulated solid…
Pretzel crust pepperoni pizza is fab! Great staff and clean environment.
Outstanding pizza! Couldn't stop eating. Ended up eating entire pizza and craved more! Highly recommended!Btw Their pretzels are delicious as well!
Ordered online but when I went to pick it up, they said they didn 't have it. Another person came in, same situation. The guy was understandably upset and the girl behind the counter was very rude. She went on an unnecessarily long rant about why they didn 't have his order rather than starting off saying Hey, our internet has been down, so any orders placed today we didn 't receive it. Im not giving 1 star because at least when I showed them my email confirmation, they filled the order without question.
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