Buffalo Wild Wings - Ballwin

The bartender, Kat, took offense that her co-worker was getting more service so she decided to cut our table off out of jealously. Nina provided exceptional service but Kat ruined it.

Went in recently to this location and wanted to highlight my experience of great service. My server Nina was very attentive and polite during me and my children’s time at this location. Order was taken fast and correctly, food came out hot and fresh. Would highly recommend her as well as this location if you are looking for fast causal food.

Upon arriving at the restaurant, we were frustrated to have waited 20 minutes before being acknowledged. Upon informing the staff that we had a party of 7, we were told to wait longer. After another 20 minutes, we were told that the kitchen could not accommodate our group. We were shocked to see 19 individuals seated while we waited. This restaurant is extremely poorly managed and Buffalo Wild Wings should be embarrassed.

This place needs to close down and every employee working here needs to be barred from the workforce. The disgusting incompetence that runs rampant at this location is something unmatched by any business in the world because any other corporate office would shut down the store out of embarrassment. They could be completely empty in the store and it will still take them 45 minutes to get you your food. This location has given me 3 different cases of food poisoning. They have flat out decided they didn't want to make my order anymore and just decided to cancel it on two separate occasions now. Not one single employee in the whole store seems to care enough to put forward on ounce of effort. Go to any other sports bar that has wings and you will be better off. I know a Google review is worth squat, but to anyone who does take the time to read this, stay the heck away from this place and while you're here go ahead and drop them a 1 star review to help spread the word.

Recently had a visit to this location and had a lovely experience. Our bartender, Amanda, was very attentive to our needs and very helpful. She answered all of our questions and ensured we had a fabulous experience. Food was quick and tasted incredible. Every employee we came in contact with was very pleasant and seemed to be happy to help! We will definitely be visiting this location again!