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Contribute Feedback What Teodor Mocan likes about White Rock Castle Suite:
Pleasant staying. The hotel has cosy rooms and a big swimming pool. The breakfast was great, except for the coffee. The receptionists were kind and helpful. The bathroom needs a bit of improvement. Rooms: 5 Service: 5 Location: 4 Hotel highlights: Great view, Quiet, Great value View all feedback.
What Christine Harvey doesn't like about White Rock Castle Suite:
Very disappointed. Within minutes of entering our suite had a list of issues. Safe not working, missing cutlery in kitchen, no slippers, no kettle, very little toilet paper. Reception could not sort any of this until after 9am next day. Not impressed as we arrived around 5pm. If you want dinner in hotel you need to book before 2pm we didnt check in until 5!! Only spa hotel I have EVER stayed in where you have to pay... View all feedback.
There is a parking lot next to the hotel, which is a big plus. We had a buffet breakfast (if I'm not mistaken) and it was very tasty. The rooms were very nice, tidy and clean. The service and staff were top notch. There is a shop nearby if you want to buy something extra. Also restaurants. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet, Great value
A superb hotel!! We never wanted to leave this location. The spacious rooms, well divided and very clean, the service and the dream view. The varied and excellent breakfast and dinner, and in particular, I noticed Mr. Nikolai from the restaurant for kindness, politeness, an unprecedented good sense and always with a smile on his face! It remained in our soul! Very kind staff starting from the manager to the reception. We would like to return to this wonderful hotel as soon as possible!! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Quiet, Kid-friendly, Great value, High-tech
Pleasant staying. The hotel has cosy rooms and a big swimming pool. The breakfast was great, except for the coffee. The receptionists were kind and helpful. The bathroom needs a bit of improvement. Rooms: 5 Service: 5 Location: 4 Hotel highlights: Great view, Quiet, Great value
The only plus of the hotel is that the rooms are large. They are not cleaned regularly, due to a lack of staff, the remaining staff at the reception and in the restaurant are unfriendly, frowning and speak broken Bulgarian. The closed parking lot and the one near the hotel (without having to walk around the hotel on the gravel with a baby carriage) is for Romanians, I say that because there was not a single Bulgarian car there The pool is not cleaned at all, for three days we didn't see this happen once. Food is touched by hands by almost everyone. Overall I do NOT recommend the hotel! Rooms: 4 Service: 1 Location: 2 Hotel highlights: Great value
I will never come again It attracts you with the low price for accommodation, but: they never changed the towels or sheets in 5 days breakfast f weak with vegetables and fruit kept in the fridge that remained from dinner the coffee is a mess juices are dyes with flavor I found hairs in the bedding the beach is f far, in fact there is no beach but only a strip of land where there are overpriced sunbeds. In fact, the entire Bulgarian coast is overpriced Pro big room you can go to Varna, it is a beautiful city Rooms: 3 Service: 1 Location: 2