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Contribute Feedback What El Guapo Sancho likes about Sam's Club Cafe:
The atmosphere is nice. It seems like there are fewer sampling carts, but that's not a big deal for me. It's not why I came here. Overall, it's still a good restaurant to visit. View all feedback.
What User doesn't like about Sam's Club Cafe:
I waited in line for 41 minutes to return an item at the restaurant. Only one person was handling everything, which caused the process to be slow and disorganized. Time is precious, and when I left, the line was even longer than when I first arrived. It is clear that they need to hire more staff in customer service. View all feedback.
I love their specials and I can find in the rule what I want and need.
Very Slow Service in the Pizza area, the wait for 1 pizza is more than 40 minutes, it is too
I would put zero stars but sadly there is no option for that. Highly disappointed with the quality of the pepperoni pizza. There's only like 3 pepperonis on it however before the pizza would be fully covered as it should. It doesn't look appetizing at all. I believe the girl named Citlally with glasses was making the pizzas. She needs to be trained on how to make pizzas look good because the way she makes them, no one would want to eat it. I am honestly going to get rid of my membership because I'm constantly having problems at this club.
I would put zero stars but sadly there is no option for that. Highly disappointed with the quality of the pepperoni pizza. There's only like 3 pepperonis on it however before the pizza would be fully covered as it should. It doesn't look appetizing at all. I believe the girl named Citlally with glasses was making the pizzas. She needs to be trained on how to make pizzas look good because the way she makes them, no one would want to eat it. I am honestly going to get rid of my membership because I'm constantly having problems at this club.
I sort of feel bad for the employees. They do their best, but they're saddled with clueless managers. It's just a complete amateur show compared to Costco's food court. They are always out of the simplest things and never as fully staffed as they need to be.