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Contribute Feedback What User likes about Rusty's Pizza Parlor:
With everything that's going on, I understand how hard it is to keep a business. The pizzas we ordered were left in the oven longer than it should. It was frissable, but with dark edges. Staff worked hard. Maybe this day was busy on Saturday at 4:00. I'll go back. View all feedback.
What User doesn't like about Rusty's Pizza Parlor:
Order a pizza for delivery and was said it would be 1 to 1.5 hours for delivery. Two hours later, the pizza arrived cold. The old driver is cold and he said it's not my fault. I've been ordering pizza from Rustys for 20 years... never again!! Update... After talking to the owner, he apologized and gave me a loan. He said he worked to hire more employees for delivery. After 20 years of pizza, I make pizza. So I ordere... View all feedback.
Food too expensive The food was delicious. They honored their din-in time when most places did not.
Good pizza. unfortunately slow to get to the table once the pizza is ordered. It 's not exactly quick lunch place. Plenty of employees, but some aren 't utilized to expedite dine-in orders.
You may want to check your crew that was working your restaurant this afternoon 7/7/22. We?ve been customers for over thirty years and have never experienced Such a lack of professionalism. They Seemed like they were having a social gathering rather than being concerned with getting the food out to the customers. We ordered individual pizzas and wedges. The pizzas took longer than they normally do but the wedges never got there while we were eating. When we were finishing our pizzas we asked about the wedges. They said they had 4 more minutes. When they finally came out of the fryer my husband walked up to asked for them again while asking for a to go box. The lady who seemed like she may have been the manager (she had done an interview earlier) told him that they only have one fryer and they are busy. The guy who was running fryer filled several boxes with orders and stacked them on top each other while we stood there and waited. The lady my husband had asked was standing there visiting with a co worker. I finally walked up and looked at all of them. She turned around and picked one of the boxes off the stack and handed it to me without saying anything. I was reluctant to take it so she said ?yah?. No apology for the delay. Nothing. I said thank you and walked out the door. I understand that it?s a challenge to find good help but does it need to be that bad?
Awesome pizza! Not so awesome dining room. There were a lot of cleanliness issues with the dining room that caught me off guard because the pizza is always so fantastic. Maybe I just caught them on a bad day, and I will update next time I eat in. But again, pizza is top notch. Their salad bar was also very clean and well kept!
Good pizza! The service is kinda sad because everyone looks like they haven't slept all night. Salad is also good and complements the pizza perfectly. The environment is really sad and looks like a retirement home. The drink fountain also needs more options other than coke and root beer. Also the bathroom needs major help. Overall, the food was extremely good and it's a good place to get warm and cheesy pizzas.