Sobol - Babylon
Sobol
Description
At this popular acai bowl restaurant, reviews reflect a spectrum of customer experiences. While many patrons praise the freshness and deliciousness of the food, particularly the acai bowls, there are concerns regarding inconsistent portion sizes and less-than-stellar customer service. Some guests report feeling uncomfortable due to unprofessional staff interactions, while others highlight the exceptional kindness of employees who go above and beyond to rectify mistakes. Despite mixed feelings, a strong sense of community appreciation emerges, with loyal customers expressing enthusiasm for the establishment’s offerings when service aligns with their expectations.
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I felt compelled to give a 5-star rating because my recent experience truly restored my faith in humanity. I accidentally forgot to request no granola for my acai bowl, and just as the woman was about to bag it, I realized my mistake. I told her I would just buy a new one, but both she and her coworker (possibly the manager) decided to make me a new bowl at no extra charge. It's little gestures like this that motivate me not only to leave a review but to write a positive one. I regret not getting their names, but I also don't want them to get into trouble if, heaven forbid, they weren't supposed to do this. I'm a bit late in writing this review, but I wanted to share my experience as I'm on my way back to this location and promised I would write a review due to the excellent service! Highly recommend!
I always get the acai bowl at this restaurant because it's always fresh and tasty. The staff is friendly and professional. As a regular customer, I highly recommend this place.
I placed an online order, but unfortunately, there was a mix-up, and I had to go back to have it remade. The staff were very friendly and accommodating regarding the mistake.
As a regular customer of both this, and the Lindenhurst location I am always greeted with a smile and friendly hello.The second I open the door I am hit with a aroma of fresh fruits and delicious treats. The store is always so clean, and welcoming. Kendal one of the usual employees I run into is a sweetheart. She is knowledgeable, fast, and friendly.I will happily come back to any location she, and her team is at, love the store !
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FAQ
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QR-Code for the menu
