Reviews
What AJJP1 likes about Saracens Head:
I called in for lunch and had a really fantastic experience A great genuine warm welcome The real fires were brilliant on a wet miserable day Huge food choices and specials Sadly I only had time for a sandwich, one of those visits when you wished you could kick back and really indulge The food served to other diners looked great Can’t wait to return View all feedback. What Zac F doesn't like about Saracens Head:
We went here to have a nice family meal but as we were finishing our meal we had a waiter come over to see if everything was ok, we politely mentioned a small complaint regarding one of the meals we ordered, which then proceeded with rudeness from the waiter. Then when we went to pay and re-mentioned the complaint, this lead to a verbal attack on my family and I. We then got accused of being rude to another waiter wh... View all feedback.
Reviews from various websites
I absolutely adore this pub! I have been a loyal customer for years and it never fails to impress. The food is fantastic, reasonably priced, and the staff are a...
read moreWas thrilled to be revisiting one of my old regulars after many years. A family get-together over lunch. But have left in total shock and disbelief at the lack...
read moreWe went here to have a nice family meal but as we were finishing our meal we had a waiter come over to see if everything was ok, we politely mentioned a small c...
read moreWe had a family lunch and wow I never knew I could be so shocked… we ordered our food and all was good. When food was delivered the chicken was a little powdery...
read moreI always receive a warm welcome at this restaurant and have never had a bad meal. The beer is good, the staff is excellent, and there is easy parking. The outsi...
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read moreAt the Saracen's Head, guests experience a mixed bag of service and culinary delights. While many patrons praise the warm atmosphere, friendly staff, and delicious food options—from gluten-free meals to hearty pub classics—others have reported troubling service incidents. Complaints regarding defensive and rude waitstaff following minor meal critiques have marred some visits, leading to bewilderment over the restaurant's customer service approach. Overall, while many return for its charm and community feel, consistency in service remains a critical area for improvement. The Saracen's Head is both loved and lamented in equal measure by its visitors.