Juan's Pollo - Azusa

I had a very disappointing experience with the food at this restaurant. It lacked any flavor, and the side dishes were merely small cups of salsa. The chicken w... read more I had a very disappointing experience with the food at this restaurant. It lacked any flavor, and the side dishes were merely small cups of salsa. The chicken was soggy and unappealing. To make matters worse, I woke up with an upset stomach the next day. I would give the food a rating of 1 out of 5.

I was quite disappointed with my experience at Juan's Pollo. The burrito is huge, but unfortunately, the chicken isn't grilled and lacks flavor—it’s nearly sogg... read more I was quite disappointed with my experience at Juan's Pollo. The burrito is huge, but unfortunately, the chicken isn't grilled and lacks flavor—it’s nearly soggy. The pico de gallo is mostly just tomatoes, with very few onions, and a significant portion of it is just water. To make matters worse, the portion of potato salad on the side is embarrassingly smaller than the pico de gallo. How can a side be smaller than the salsa? All in all, I was really let down and won’t be coming back.

I now understand why this restaurant was empty—it must have changed ownership! I ordered food for a party, and I was extremely embarrassed by the quality. The r... read more I now understand why this restaurant was empty—it must have changed ownership! I ordered food for a party, and I was extremely embarrassed by the quality. The rice was just plain steamed sticky rice, and the potato salad tasted old. To make matters worse, I wasn't even given a receipt. When I asked for one, I was told it couldn't be printed. The next day, when I returned to request my receipt, I was surprised to see the same girl from the night before, Melissa, who once again couldn’t print one. She ended up hand-writing a receipt and adding a little chicken stamp for fun! I don’t think I’ll be returning to this place for food anytime soon!

The rotisserie chicken is delicious and comes with all the accompaniments at a great price. There's really not much more to add, except that you absolutely must... read more The rotisserie chicken is delicious and comes with all the accompaniments at a great price. There's really not much more to add, except that you absolutely must try their potato salad!

My wife and I were visiting our kids and decided to stop by this place, as we often do when we're in town from San Diego. We ordered the mini pack, as usual, bu... read more My wife and I were visiting our kids and decided to stop by this place, as we often do when we're in town from San Diego. We ordered the mini pack, as usual, but I noticed an unusual smell coming from the potato salad. Since we’re regulars here, I trusted it and didn't think much of it. Unfortunately, the next day we both came down with diarrhea. When I opened the leftover potato salad to take a look, I tasted it and found it to be completely sour.