Reviews - Ruby Donut Shop

Coffee, Breakfast, Lunch

Reviews summary

A longtime local favorite known for light, freshly made classics—especially apple fritters and glazed—offers friendly, efficient service and occasional made-to-order fixes. Recent visits report higher prices, smaller, oilier donuts, oily packaging, unlabeled cases and uneven cleanliness under new ownership. Quality feels inconsistent: standout items make the trek worthwhile, but arrive early and manage expectations.

Overall Total Score
4.9 out of 5
Outstanding | 1626 reviews

Was Ned Utzig at Ruby Donut Shop a mag?

We went here because we had seen it on a list of best donut shops in Massachusetts. You would never guess it from the exterior or location a nondescript little store front in an old strip mall, pretty much in the middle of nowhere. But let me tell you: go. It is worth the trip! Best donuts around, amazing texture and flavor and always made fresh. We'll definitely be back. View all feedback.

What Deb O dislikes about Ruby Donut Shop:

Things must have gone down since older reviews. I was very disappointed. At $2 per donut (I bought 4 different to taste), they were mostly air. The 'lemon ' had no donut lemon taste, but 3 lines of lemon sticky gel-like frosting. The maple had good taste. The cinnamon had a little cinnamon flavor. The coconut was also minimal in taste. All had absorbed too much oil, and the oil tasted a little old. The case was unlab... View all feedback.

Reviews from various users

Google

Last update : 22.02.2025

4.2 ★ from 30 reviews
brenda-sue-ocasio
25.10.2023

Went there last week was not the same donuts were smaller and pricing went up coffee machine no longer seen in front? Place was very dirty told new owner I would not be back!!

stephanie-conley
25.10.2023

Great doughnuts,friendly service and they even gave me free doughnuts to try

myles-mccormick
25.10.2023

The best donuts I have ever had. Very friendly staff and warm local atmosphere. My only problem is it's location, if it was further East and advertised it more it would be the new Krispy Kreme in MA, but WAY better.

jonathan-griffiths-i
25.10.2023

Frankly fantastic doughnuts. Light, airy, and delicious. I understand the hype, and it's worth it.

adventures-with-aayd
22.02.2025

Best Donuts in Massachusetts. Market Basket being #2. Service: Take out Meal type: Breakfast Price per person: $10–20

Restaurantji

Last update : 03.10.2023

4.8 ★ from 321 reviews
ned-utzig
03.10.2023

We went here because we had seen it on a list of best donut shops in Massachusetts. You would never guess it from the exterior or location a nondescript little store front in an old strip mall, pretty much in the middle of nowhere. But let me tell you: go. It is worth the trip! Best donuts around, amazing texture and flavor and always made fresh. We'll definitely be back.

deb-o-3
03.10.2023

Things must have gone down since older reviews. I was very disappointed. At $2 per donut (I bought 4 different to taste), they were mostly air. The 'lemon ' had no donut lemon taste, but 3 lines of lemon sticky gel-like frosting. The maple had good taste. The cinnamon had a little cinnamon flavor. The coconut was also minimal in taste. All had absorbed too much oil, and the oil tasted a little old. The case was unlabeled. When I bought 4, they piled them on top of each other in a small brown bag. In less than 20 minutes to get home, the bag had soaked up oil. I so wanted to be excited about a local specialty donut shop. Very disappointing.

essam-thabet
03.10.2023

This’s a great donut place. Donuts here taste great and delicious. They don’t have all types available at all times so what’s available depends on when you go. Their service is ok and it depends on who is behind the counter. Don’t expect seating in the store. Their seating area too small and sometimes not available. Most customers take their donuts to go.

ed-reynolds-1
03.10.2023

One of my favorite kinds of donut shops. Little hole in the wall that does the classics but puts their own twist on some items. The Bear Claws looked amazing but I went for the cinnamon crunch donut. It’s a must have. Iced coffee was above average with deep flavor. The honey twist was just okay, but I bet would go great dunked in hot coffee. Great value and friendly service.

k-robertson
03.10.2023

These are the best donuts I’ve had in decades!! Everything I tried was outstanding. The apple fritter and plain glazed were ridiculously delicious. Ruby Donut is over an hour away from where I live, but I’d gladly make the trek to enjoy the best donuts around!! Incredibly nice staff too. Thank you Ruby Donuts!

Menu

Last update : 10.05.2023

5.0 ★ from 7 reviews
adelle-schimmel
10.05.2023

I drive 20m a way to get these donuts and there are about 10 donut shops between home and there. Your donuts are like a roasted dough donuts. The bear claw, apple fritter, raspberry fritter, glazed, a crispy (forget the name and everyone else likes to be best), and the Boston cream are a must try. I didn't think it would ever be a donut shop in life, I would even say a review for or want to say that this is the best donuts at all because it's so cliché of a review, but honestly, you just waste your time thinking that others are better. The only disappointment is when you are from Donuts and realize that you now have a addiction to their donuts and there is no professional help named to help you as soon as you are addicted.

adelle-schimmel
10.05.2023

As a professional baker it is hard to find donuts that knock me off my feet and Ruby Donuts makes me a happy dance! I drive 40 minutes to get my repair! The yeast donuts have only the smallest and amazing outer crunch and most delicate inside. Cake donuts are not heavy and dense. The old fashions melt in your mouth! Bismarck! I love this place so much and her Thai tea is delicious!!!

alexandrea01
10.05.2023

The owner is awesome and the donuts are out of this world! Can’t recommend this place enough! Fritters are amazing. Donuts filled with filling and crème also a must try!

arvilla36
10.05.2023

Ruby Donuts first discovered today! This place beats all local chains. Great selection of donuts. Everything soft and freshly baked. The young man behind the counter was calm, but was very polite. Great customer service. Used gloves to handle the donuts and remove them so we could pay. Support for local business!

karli87
10.05.2023

The fritters are exquisite. The doughnuts are unique and bursting with flavor. Totally worth the drive. The staff is very efficient and helpful. I will be going back very soon!

Yelp

Last update : 25.10.2023

4.8 ★ from 4 reviews
don-m-elephant93
25.10.2023

Great donuts. Somewhat unique too. Has a strong following in the area. The first time there the people in line sold me on what to try.

harvard-a
25.10.2023

Best donuts. Period. They are not making fancy strange or unique flavors. Just standard styles of donuts made exceptionally well, sold by a nice staff. I went in one day hoping for a lemon filled but they were sold out. The staff took several honey dipped into the back, sliced it open and added lemon filling. I didn 't ask, they just did it to satisfy their customer.

kaylin-g
25.10.2023

First time trying this little donut place and it was absolutely scrumptious. The donuts and fritters were simply unmatched. The man serving us was most likely the nicest, most genuine man i'll probbaly ever meet in my entire life. Its the perfect place to go for a morning pick me up. Compared to dunkin', where you get side eyed for even existing, this place is heaven. It is a welcoming environment with quick service. I would go here every single day if donuts had 0 calories. I Ruby Donut.

heather-t-mushroom04
25.10.2023

Get the raspberry fritter, it was by far the best and most unique of the donuts. Everything else was good, but not as memorable as the fritter!

Facebookpag

Last update : 22.02.2025

5.0 ★ from 1 reviews
branden-k-overcash
22.02.2025

I regularly come in and get a dozen donuts and my bring them to work, my colleagues are thrilled and say these donuts are like no other

Tripadvisor
5.0 ★ from 24 reviews
Restaurantguru
4.8 ★ from 810 reviews
Int Restaurants
4.9 ★ from 429 reviews

FAQ

The average review of this establishment is 4.9, which means that the Ruby Donut Shop is extremely well regarded by its customers.

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