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Contribute Feedback What Jason Donnellan doesn't like about Thanasis Pizza House:
I thought i found the best pizza shop when in June 2017 we got great Pizza, sadly the next one was very average then the third time we had friends over all day then they stayed past dinner time and we decided on a pizza, waited over 90 minutes then they wouldn't answer there phone. Then suddenly we get refunded via Paypal! No contact, no explanation to what happened to the order. Just a refund and an ignore. View all feedback.
Dine in experience was good but takeaway order took nearly 2 hours to arrive and I had to call up 3 times to check the progress!
Online ordering not working drive there and told 45 minute wait with only 3 people in the restaurant and 2 staff behind counter.
Ordered thru Menulog 1 hour before requiring the 2 pizzas and a garlic bread. Phoned up after 1 1/2 hours, were told we are busy and they would contact the driver and call us back. No call so phoned again. Were told we have your pizzas cooking now. Driver will be there in 2 minutes!!! Driver arrived 20 minutes later with the wrong order. This was 1 1/2 hours after the time we had wanted them for. Phoned again and were promised a repeat order for free. Extremely frustrating.
Some of the best pizzas you can get on the coast but this does not come close to fixing the service issues. Waitress tonight snapped at us 3 times at simple things and then told us the menus are very out of date . Her body language suggested she didn 't want to be there and didn 't even bother bringing us menus; it was upon me to go and get my own. If you order I would strongly suggest spending as little time in interaction with staff as possible, very disappointingly paired to good pizza.
Cold soggy garlicbread bruchetto wasn't even toasted and pizza burnt to shithouse and was as cold as the drinks.
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