Holy Schnitzel - Aventura

If I could give 0 stars, I would. I ordered a sandwich without tomatoes, as I cannot eat them or even touch them, and made sure to let the restaurant know. After driving 45 minutes home, we discovered that the sandwich had tomatoes on it and was soggy and unappetizing. When I called to request a refund, the owner or manager refused to take responsibility for the mistake or provide a refund. They even insisted that we bring the sandwich back! The person on the phone was rude and disrespectful. This is not the kind of place that values its customers.

I visited this restaurant a few days ago. The food was delicious and the service was excellent. Special thanks to the long-haired young server who took care of me. I will definitely be returning, as the atmosphere was so friendly.

I am very disappointed with this restaurant. The menu is expensive, the portion size was adequate, but the service was extremely slow. They got my order wrong - I asked for a pastrami burger with pastrami on it (priced at $18.99), but there was no pastrami on the burger. They only brought the pastrami to me after I complained. To make matters worse, I discovered there was a mandatory 18% gratuity added to the bill. I usually tip generously, but I expect good service in return. I'm not sure what I should be grateful for in this situation - the slow service, the high prices, or the inability to get the order right. Overall, I do not recommend this restaurant.

So I came here yesterday and that was really delicious. my friends and I enjoyed every bite. it was also amazing service by joseph and marina. jose the cook was nice to me too when I asked him some to eat. I really enjoyed my own here, glad I came, will talk about it with others

Although I cant speak on the in store dining experience, I can say how amazed I was with my order placed through UBER eats. The presentation of the food and packaging were verry unique. After opening up, I enjoyed a mouthwatering crispy chicken patty evenly layered underneath a unique selection of what appeared to be sliced beef. Which in turn turned out to be grilled pastrami. Something id never eaten before and didn't regret trying. Both lettuce and tomato were all fresh to perfection, while whole heartedly speaking I must mention the sweet potato fries were not greasy like other portions I've been served in the past, Although they did arrive a slightly warm I still wish they were delivered more hot and best part of all my request for plain topping were understood and processed as requested. Not to mention the bread was also fresh and crisply toasted. Maybe the great service and fresh food explains what in my opinion is a bit of an overpriced menu i plan on visiting this establishment for the dine in experience soon and will be back here to to provide another review as for now holy schnitzel has been added to my favorites keep up the good work !