Dairy Queen - Autauga County

Always stop here but this time was better than any other. The lady taking our order and such was over the top friendly and bubbly. The service was amazing and as always was the food. Not sure who this lady is but she deserves an award or something. The world would be better if everyone was as nice as her. My son wanted plain ice cream and she over head after we placed the other that he wanted sprinkles so she sent out a little cup of sprinkles with his food. Such a kind gesture that could have easily been overlooked. That’s customer service that’s true kindness.Wheelchair accessibility: Plenty of access

We had to wait to even be recognized and we ordered 2 Banana splits and they only put a half of a Banana on each instead of cutting a whole one in half for each one and put less ice cream on them and too much white cream like stuff on top to make it look like we was getting our money's

The food was great, but there was a lot of loud talking and complaining in the kitchen area. You could hear it plainly out on the dinning room. And the manager or employee complained about a costumer getting another ranch dipping sauce and they said the ranch is not free if it's not free then they should charge for it.

Got a coupon for a purchase of a Small Blizzard at regular price and get a 2nd Small Blizzard for $1.99. In the e-mail offer it stated all I had to do was sign into Dairy Queen App and redeem coupon. I opened the App, but it didn't show any coupon. The young lady working the counter sought out the manager. He came up and explained the issue once again. They had no idea why the coupon didn't show up in App. They honored it finally but it wasn't a good look for their App. After I returned home I've since removed the App. And another reason for removing it was that a Small Blizzard was $4.89, which is outrageous for such a small item and this freakin' economy!

The blizzard was good as usual, the chili cheese fries were way salty too the point of couldn't eat them but I already made it home. The people working the window seem to always have an attitude like they find whoever has a bad day going and sticks them out