Traphouse Caribbean And Seafood

First time here visiting from Texas, the name is misleading. The food doesn't exactly taste bad but it's just not Carribean!

Ordered a whole bunch of food via delivery; Absolutely no misses! Oxtail was great, The cabbage is INCREDIBLE, and all three of the Phattys we tried were on point. 100% Gonna order again, next time in person!

In response to the owners: Every opinion isn’t your enemy. It’s a chance to evaluate your business to see if change needs to be made or not. Take the opinions with a grain of salt or find a social media manager that’s able to handle it. It’s apparent you’re not able to. My mother has managed many restaurants, so I understand how hard it is. She dealt with complaints as well. Not in the same way you’re doing, but I guess there’s a learning curve. My review was based on the entire plate, not just the sides. Plus the many times I’ve had Jamaican, from different places, they’ve relatively been the same. I actually don’t care if you use a different grain of rice, as long as the flavor is there—which is what it was missing. I don’t care if your steamed cabbage includes carrots or not, as long as flavor is there. I do, however, draw the line at bbq chicken. However, even with all that feedback, there won’t be a 3rd visit. This is my final response. Best of luck to you and yours. Sept 12th Review: I ordered via Grubhub. This maybe my 2nd time trying them. The first time wasn’t bad but it could’ve been better. Tony’s closed their ordering down via Grubhub so I chose to give Traphouse another chance thinking it would be better. It was actually worse than the 1st time The only thing I liked were the plantains. The rice was not correct. While I’m not used to the type of rice they use, I looked past that, because it can still taste good. The rice actually had some sweetness to it and barely any peas. The cabbage was just cabbage. No seasoning. No type of soul. I audibly laughed out loud. Why are the folks on social media lying about this place being “some of the best Jamaican food they’ve had”? The chicken is more like a Jamaican-American vibe. It’s basically BBQ chicken with Jamaican-esque seasoning. If that’s what y'all ATX folks call good Jamaican food, please travel more. Hell, Houston is next door. I know they have better options. Lastly, had I checked the reviews before ordering, I would’ve kept my money. The reaction/responses from the company tells you all you need to know. They (Traphouse) might’ve heard Jamaican spots have bad attitudes from a small section on the Cliff Notes site (or maybe urban dictionary), but at least the food is good. You gotta pick a struggle: bad customer service or bad food experience. I suggest working on customer service. 0/10. Will not be eating here again. $35 wasted

You gotta check out this place when you come to Austin. The food is top tier. My favorite is the jerk chicken . The portions are huge! This is a can’t miss spot.

Legit awesome food. Chicken bowl with trap sauce! Emilio guided us right- great service.