Bartlett's Restaurant - Feedback

Service was excellent. eating was tasty, but much overpriced. bacon cheeseburger was $20 and an icy was $3.50 read more Service was excellent. eating was tasty, but much overpriced. bacon cheeseburger was $20 and an icy was $3.50

UPDATE! The Good: The food quality and flavor alone would give it 3 stars. Customer Service is King for 5 stars. Waiter stole our credit card. (Not only the CC,... read more UPDATE! The Good: The food quality and flavor alone would give it 3 stars. Customer Service is King for 5 stars. Waiter stole our credit card. (Not only the CC, but he was a mess, forgot everything we asked for and our order took forever. We called the restaurant to confirm they had our card and they did. The manager said he would mail us the card. He did not. When we called back to check on the status of our card; we were told that they would never mail a credit card to a customer. They sited security reasons. Needless to say this is a management issue. Bad service in a restaurant starts at the top. We have been going to this restaurant since it was a Bennigan?s ? the food is better now than it was as a Bennigan?s but the service for the price we paid for lunch was awful. Too many good restaurants in Austin?s to come back to this place. So sad to see a North Side establishment fall like this. UPDATE! Remember when we were told by there manager that they would never mail us our credit card? Well someone did. Not only will they steal your credit they will hold it for a week; lie to you about it?s whereabouts; then mail it to you. Wow!

Great dining experience. Should get the famous sandwich and all of their dessert is amazing. Definitely recommend if you?re in town. read more Great dining experience. Should get the famous sandwich and all of their dessert is amazing. Definitely recommend if you?re in town.

The pork chops were just right, amazing texture and flavor. Perfect, flavorful mashed potatoes. The steak burger was a rare find. A bit odd, but i think she lik... read more The pork chops were just right, amazing texture and flavor. Perfect, flavorful mashed potatoes. The steak burger was a rare find. A bit odd, but i think she liked it! The drinks were also crafted well. Maitai and an old fashioned.

Fantastic service. 90?s vibes (in a very good way . The French dip was scrumptious. Husband ordered the fish sandwich and he enjoyed it. We started with the spi... read more Fantastic service. 90?s vibes (in a very good way . The French dip was scrumptious. Husband ordered the fish sandwich and he enjoyed it. We started with the spinach artichoke dip, which we absolutely did not need, but thoroughly enjoyed ;

I’ve been coming here for year and have never been disappointed. The service is spot on, food excellent in a very pleasant atmosphere. The real wood grill is a... read more I’ve been coming here for year and have never been disappointed. The service is spot on, food excellent in a very pleasant atmosphere. The real wood grill is a nice plus. Enjoy their excellent fish sandwich on a recent visit.

Fantastic service with a charming 90s atmosphere! The French dip was amazing, and my husband really enjoyed his fish sandwich. We also started with the spinach... read more Fantastic service with a charming 90s atmosphere! The French dip was amazing, and my husband really enjoyed his fish sandwich. We also started with the spinach artichoke dip—definitely not necessary, but we savored every bite!

The service was excellent. The food was tasty, but it felt a bit pricey. The bacon cheeseburger was $20, and an iced tea was $3.50. read more The service was excellent. The food was tasty, but it felt a bit pricey. The bacon cheeseburger was $20, and an iced tea was $3.50.

The Scottish salmon, Cajun-seasoned ribeye, and prime rib were all absolutely excellent! The service was also incredibly professional. This restaurant is defini... read more The Scottish salmon, Cajun-seasoned ribeye, and prime rib were all absolutely excellent! The service was also incredibly professional. This restaurant is definitely a must-visit when you’re in Austin, TX.

My husband and I absolutely loved Bartlett's Restaurant. The steaks were delicious and cooked to perfection! The drinks were fantastic, and the customer service... read more My husband and I absolutely loved Bartlett's Restaurant. The steaks were delicious and cooked to perfection! The drinks were fantastic, and the customer service was excellent. This is definitely going to be our new go-to steak spot!

UPDATE! The Good: The food quality and flavor alone would give it 3 stars. Customer Service is King for 5 stars. Waiter stole our credit card. (Not only the CC,... read more UPDATE! The Good: The food quality and flavor alone would give it 3 stars. Customer Service is King for 5 stars. Waiter stole our credit card. (Not only the CC, but he was a mess, forgot everything we asked for and our order took forever. We called therestaurant to confirm they had our card and they did. The manager said he would mail us the card. He did not. When we calledback to check on the status of our card; we were told that they would never mail a credit card to a customer. They sitedsecurity reasons. Needless to say this is a management issue. Bad service in a restaurant starts at the top. We have been goingto this restaurant since it was a Bennigan’s … the food is better now than it was as a Bennigan’s but the service for theprice we paid for lunch was awful. Too many good restaurants in Austin‘s to come back to this place. So sad to see a NorthSide establishment fall like this. UPDATE! Remember when we were told by there manager that they would never mail us our creditcard? Well someone did. Not only will they steal your credit they will hold it for a week; lie to you about it’s whereabouts;then mail it to you. Wow!

My husband and I had a wonderful experience at this restaurant. The steaks were scrumptious and cooked just right! The drinks were excellent, and the service wa... read more My husband and I had a wonderful experience at this restaurant. The steaks were scrumptious and cooked just right! The drinks were excellent, and the service was exceptional. This will certainly become our new favorite steak spot!

The grilled artichokes were the standout dish we tried, giving us hope for a memorable dining experience. Unfortunately, our meal quickly fell short, reminiscen... read more The grilled artichokes were the standout dish we tried, giving us hope for a memorable dining experience. Unfortunately, our meal quickly fell short, reminiscent of a lackluster visit to a chain restaurant. The prime rib lacked seasoning and was disappointing, the spinach was overcooked and unappetizing, and the steak was merely average. The burger felt straight out of a '90s steakhouse—seriously, do cooks no longer use salt and pepper? We were also disappointed by the service. If you want to justify your prices, exceptional service is a must, but that wasn’t the case here. Our drink glasses were often empty, our server disappeared for long periods, and it took forever to get the check. We didn’t order any alcoholic beverages, so perhaps that led to us being overlooked—and honestly, I didn't care that much. I left a smaller tip than usual and won’t be returning. Goodbye, '90s! I preferred Stone Temple Pilots anyway.

The artichoke was delicious, and the chimichurri steak sandwich was outstanding—perfectly seasoned and cooked to just the right temperature. The cheeseburger wa... read more The artichoke was delicious, and the chimichurri steak sandwich was outstanding—perfectly seasoned and cooked to just the right temperature. The cheeseburger was fantastic too, seasoned to perfection and cooked just right. I recommend skipping the appetizers, as there was already plenty of food.

Bartlett's is one of those restaurants that I often overlook, yet every time I leave, I find myself questioning why I don’t visit more often. The food is always... read more Bartlett's is one of those restaurants that I often overlook, yet every time I leave, I find myself questioning why I don’t visit more often. The food is always delicious...

The French dip is absolutely delicious! The food at this restaurant is truly outstanding. No matter what you pick, I can assure you it will be flavorful. The ba... read more The French dip is absolutely delicious! The food at this restaurant is truly outstanding. No matter what you pick, I can assure you it will be flavorful. The bar and the bartenders are exceptional too, and they...

I hadn't been to Bartlett's in a year or two, but it was just as delightful as I remembered. I have 20-year-old nephews, and the way to win them over is through... read more I hadn't been to Bartlett's in a year or two, but it was just as delightful as I remembered. I have 20-year-old nephews, and the way to win them over is through their...