Panera Bread - Aurora

Very slow service. Wasn't even packed. Waited 10 minutes watching workers look at Me wanting to order. They never took my order and I just left. Was really crav... read more Very slow service. Wasn't even packed. Waited 10 minutes watching workers look at Me wanting to order. They never took my order and I just left. Was really craving panera but when you wait to order and then they for surely take a while to make the food is really discouraging. Super shame about the service. Food: 1 Service: 1 Atmosphere: 1

Today is the third time I have placed a “curbside” order and probably last. As a mom of 2 little ones when it comes to ordering food from outside our home I usu... read more Today is the third time I have placed a “curbside” order and probably last. As a mom of 2 little ones when it comes to ordering food from outside our home I usually tend to pay attention to restaurants that offer “curbside” and prioritize them. Unfortunately Panera has easily become my less favorite. It really shouldn’t even be an option if they don’t have the staff for it. Today with the 90 degree weather I was not about to leave my kids in the car (with the ac on) to go inside and get my order. I waited 15 mins outside in my car with my kids (one of them napping by the way) called the restaurant to tell them I had been waiting outside for quite a bit and even still no one was coming. So what did I have to do. Wake up my toddler so we could all go inside and get our food!! Today’s experience was just a reminder to not order from here ever again!! So disappointing. Food: 5 Service: 3

The staff here is way below Panera standards. My wife eats there frequently and always has low level preparation of almost everything she orders so we’re done w... read more The staff here is way below Panera standards. My wife eats there frequently and always has low level preparation of almost everything she orders so we’re done with Panera. Whoever owns this franchise these two reset staff. Service: Takeaway Price per person: $10–20

I ordered a few items, but they forgot to include all the sides in the bag. I called the restaurant, but it took several attempts before I could reach someone.... read more I ordered a few items, but they forgot to include all the sides in the bag. I called the restaurant, but it took several attempts before I could reach someone. The manager told me she would send me a voucher via email, but I'm still waiting for it.

We don't go to Panera often because of the rising prices and shrinking portions, and our visit on December 12, 2023, was consistent with that trend. The food wa... read more We don't go to Panera often because of the rising prices and shrinking portions, and our visit on December 12, 2023, was consistent with that trend. The food was tasty, but I can't justify the price considering the amount and quality. I spent about $32 for a salad/sandwich combo for two people, including drinks. I deducted a star due to the portion sizes, the dirty tables with trash and food debris, and the overall high prices. I think we'll continue to visit this restaurant only once or twice a year.