Kfc - Aurora

During the ordering on the passage apropos a male worker, he asked if we wanted a drink with the meal, replied first no and then we asked if he came with him. then a female worker answer, they want the drink or not totally rude I moved to the window she answered again, want to drink her or not I informed her about her rudeness and she slam the window in our face. then I went in to complain to my mother and she went on to make faces on her when she spoke to another worker.

Very disappointed this evening. We buy dinner at the KFC perhaps three times a year, and the food is typically so-so (it is fast food after all). Tonight it was simply awful. Surprising because they were busy. The 'original recipe ' chicken was cold and rubbery rather than hot and crispy. The rolls were as stale as rocks, and the sides were nowhere to be found (and it was too busy to go back). On top of all this, a printer issue didn 't allow us a receipt. This garbage costs too much for this.

I visited the drive thru. The chicken was very dry. The lid came off the gravy and burned my grandson. Not Impresses by the service. The cashier forgot we were waiting in front on our drinks. Poor service and bad food.

Showed up and placed our order. Didn 't realize until we didn 't get our food in under 25min that we didn 't pay for one of the meals. By the time we sat there and the GM Silvia brought out our food twice and read my reciept twice... Our food was cold. When I went in to get a refund she demanded I return the cold food for my refund. So I did, but kept and paid for the drinks. Same GM was rude about the experience and not a single crew member had a sense of urgency . So terribly disappointed. We will NOT be returning.

The workers don 't know how to communicate with each other because they all speak different languages. The soda fountain is straight poison. I do go here often because it 's the only one around. everytime for a year straight I 've had to scream at them over the counter to get my order right. There was this one time I was about to hop back in that kitchen and show them how to cook some chicken. you want it come and get it . It 's probably the worst KFC in the country. They are lucky I like their coleslaw so much or I would legit never eat here. Floors are so greasy you can tell they never clean it. The smell of the place is like... old cheese.... and it 's been this way for two straight years lol. I thought it would have changed but I don 't think any new managers have been hired to fix the problem. It 's sad because I really like KFC. ?