Jack In The Box - Aurora

Don't order from the App or you'll never get your order. Placed an order through the app and confirmed it was ready. Arrived at the store and the store could not find my order. I waited over 45 mins and my order never went through. The store never tried to help me out. They told me to contact through the app to request a refund. Jack in the Box you guys can go pound sand for all I care.

Waited 10 minutes in the line to put a request. 6 employees including 2 managers looked at me without providing help. 15 minutes to get my order. watching someone who ordered me to get their order. manager finally asked me what I ordered when she had no notice. they will definitely have the driving thru business on point. will not return.

Service was friendly, but it seems that many do not avoid me as they do not speak English. Eating was just okay. I haven't been to jack for years. it seems that in this time has suffered good quality. I wish I read the reviews first. many people who make comments with little to no change in the last months. apathy or weak management?

Ordered via the drive through. Staff was friendly and professional, but my food was cold. I got slimy, barely cooked bacon on my burger. My fries were soggy. They forgot my churros, which I didn't notice until I got home. Tried calling the store but their line is perpetually busy. It is literally impossible to reach the store via phone. I tried many times at different hours, same busy signal. I will not be coming back to this location...I may just avoid Jack in the Box, going forward, because I don't want to experience this again. I really don't enjoy leaving negative reviews, but yikes.

Pricy and inconsistent with my opinion. the shake was good, but too thick to drink with a straw. a burger for my friend, they were shocked, the combo was over ten dollars. but so it is. shake bacon cheeseburger burger and fritten $14.14