Wingstop - Augusta

I had high hopes for this restaurant, but unfortunately, they weren't fulfilled. The wings themselves were excellent, but I wasn't provided with any napkins or... read more I had high hopes for this restaurant, but unfortunately, they weren't fulfilled. The wings themselves were excellent, but I wasn't provided with any napkins or ranch dressing. The wait time was excessive, and the customer service was disappointing. I likely won't return, especially since I can find better service at other similar establishments.

I ordered ten boneless wings with fries and a drink. The price was reasonable for the portion size, and I got it for takeout. The restaurant remains as clean as... read more I ordered ten boneless wings with fries and a drink. The price was reasonable for the portion size, and I got it for takeout. The restaurant remains as clean as it was when it first opened, but the person at the cash register was a bit rude. The food quality was satisfactory, although I prefer the dry rubs over the sauced wings. Since everything is made to order, the quality is good for what you’re paying, and you can always expect it to be fresh. It might take a little longer, but it's definitely worth the wait.

I highly recommend finding another Wingstop! My recent experience was terrible. I placed an order at this location, and my food arrived an hour late because the... read more I highly recommend finding another Wingstop! My recent experience was terrible. I placed an order at this location, and my food arrived an hour late because the DoorDasher took my wings. When I finally got my new order, the wings were lukewarm, and either the sauce tasted stale or it was completely wrong. It was really disappointing.

The wait time was absolutely unacceptable. In fact, several customers who arrived after me were able to place their orders—none of which were for takeout—and le... read more The wait time was absolutely unacceptable. In fact, several customers who arrived after me were able to place their orders—none of which were for takeout—and leave before I even received my food! I simply ordered a 10-piece wing and fries, yet around ten people who came in later were served faster. Once I finally began eating, my stomach didn’t feel right after the meal. To top it off, I didn’t even receive an apology for the long wait. The customer service was extremely disappointing, and I definitely won’t be returning to Wingstop. It simply wasn’t worth the $20 I spent.

I should have learned my lesson the first two times...Check your food before you leave! Again, check your food before you leave!! Tonight I'm missing a wing fro... read more I should have learned my lesson the first two times...Check your food before you leave! Again, check your food before you leave!! Tonight I'm missing a wing from my order, a month ago I received the wrong fries, a month before that I was missing myfries. I don't get it. This location is constantly busy during the evenings which means you'll have to wait longer than theestimated time you're given. I strongly believe that the team here is overwhelmed.