Applebee's - Augusta

A kind gentleman came out with my food, apologized for the wait, and handed it to me. However, as soon as I took a bite of the fries, I was shocked to find they... read more A kind gentleman came out with my food, apologized for the wait, and handed it to me. However, as soon as I took a bite of the fries, I was shocked to find they were cold and soggy—almost made me sick. I turned around, re-parked, and called the restaurant to explain that my fries were cold. The person I spoke to acknowledged my complaint and then hung up. A few minutes later, I received my drinks and a new set of fries, only to find they were cold again! I decided to check the rest of my meal to see if it was warm but, unfortunately, it was also cold. At this point, I figured it was best to just head home rather than call again. My significant other had ordered boneless ribs, and after taking a bite, he found nothing but bones. My wrap was soggy as well. After this experience, I don't think I can bring myself to return to that restaurant.

This is not my first rodeo at an Applebees and after a long day of cheering competition, the family needed some grub and this was their choice. Establishment is... read more This is not my first rodeo at an Applebees and after a long day of cheering competition, the family needed some grub and this was their choice. Establishment is located in an area with plenty of private parking and adjacent to several a major retailers and a grocery store. The location is obviously understaffed when you have a 45 minute wait at the door, but you can count 8-10 tables that are empty. I feel bad for the staff when they work so hard, yet they can 't fill the place to its full capacity. We waited about 35 minutes, but they take your number and you can sit in the car or inside where they will text you when your table is ready. I had the all you can eat appetizer option which boasted boneless wings, ribs and shrimp with fries. The ribs were 'ok ', but I enjoyed everything else offered in the bottomless option. My wife enjoyed her burger and fries. They hit the temp on the burger perfectly. The kids enjoyed their pasta and irresistible-a-bowl taking home some of the leftovers since the portion was quite large. Staff was busting their butt and I was sure to tip to reflect that. If they can get the staff to support a full house, they will do much better and offer some relief to the waiters and waitresses who look like they had a long day, but had a great attitude and continued to smile throughout the entire experience. The only reason for the 3-stars and the wait with many open tables. Food was great, staff was friendly, but the location needs to work on getting to full staff to support their seating capacity.

I've been to Applebee's numerous times for alcoholic beverages but not necessarily to eat. Today my food obsessed office decided to order their new Cheeto cover... read more I've been to Applebee's numerous times for alcoholic beverages but not necessarily to eat. Today my food obsessed office decided to order their new Cheeto covered boneless chicken wings. We tried the regular and the fiery. I would rate these a 2-3. Just not great. We also ordered the appetizer plate which was good.. not great. Service was excellent when I picked up the food.

Our waiter was worse than a positive pregnancy test for a low income mother. He was about as useful as a bent nail. He was about as enjoyable as a colonoscopy.... read more Our waiter was worse than a positive pregnancy test for a low income mother. He was about as useful as a bent nail. He was about as enjoyable as a colonoscopy. One star

This salad looked delicious and the waitress highly recommended it. I never ever have not eaten a whole salad until this one. This was something I would never o... read more This salad looked delicious and the waitress highly recommended it. I never ever have not eaten a whole salad until this one. This was something I would never order again. Skimpy with the greens,vegetables, and the strawberries were bitter. Certainly not worth the price.