Ebisu Running Sushi - Augsburg

Service is nice. However, the food was cold and not good read more Service is nice. However, the food was cold and not good

First of all it located in the hub of town and under the skyline of mall so that is definitely bright and great. Secondly the service is quick and its equipment... read more First of all it located in the hub of town and under the skyline of mall so that is definitely bright and great. Secondly the service is quick and its equipment is clear. The are various types of Japanese food available. In spite of the conditions above, unfortunately what I experienced is the quality of food is under the terms of Sushi restaurant should offer. The rice and noodles both are wrongly done that I have never seen before. Ugly wrapped, hard and dry! For vegetarian dishes mainly found in the under running trail, the upper trail provides warm and flesh dishes that majority of them are deep fried. But again most of them are over cooked. Hard , crispy and dry. One last check is the bill problem. I asked for 35 minutes of meal time. Of course I finished my lunch before the time limit, but the cashier charged me for more one hour of meal ?! €15.90? The record paper had shown the evidence and I kept silent because I expected she would have corrected the mistake. But she didn’t. Business honesty is most important issue. I am disappointed.

We were there last Thursday for lunch around 2:00 p.m. I haven't been there for a long time...it's never been great, but it's always been okay. This time it was... read more We were there last Thursday for lunch around 2:00 p.m. I haven't been there for a long time...it's never been great, but it's always been okay. This time it was just a total impudence. We could choose whether we wanted to sit for 30 minutes or an hour and paid more accordingly. The food was ancient, everything was dried out, there was no choice, and you could only find the meat in the dishes with a magnifying glass or not at all. We will NEVER EAT THERE AGAIN!! The money was wasted money and I left hungry because I was so disappointed. The waiters were completely rude and our forks were dirty. Simply unbelievable.

The food was okay. The wait was long. Although we ordered three dishes, two people had already finished before the last one received their food. The server was... read more The food was okay. The wait was long. Although we ordered three dishes, two people had already finished before the last one received their food. The server was rude; despite my request to check the order, she ignored me. Overall, she was neither friendly nor attentive. Friendly service is important to me, but it was completely lacking here.

I went there for lunch today with my husband, hoping the food had improved. I've never had such bad Asian food. Fast food is better. Then I witnessed an unhygie... read more I went there for lunch today with my husband, hoping the food had improved. I've never had such bad Asian food. Fast food is better. Then I witnessed an unhygienic incident. An employee dropped a plastic cover on the floor, picked it up, and instead of taking it for cleaning, simply placed it on the freshly brought dishes filled with hot food. He even looked around to see if anyone was watching. Then the next employee came and simply placed an empty tray, which he had previously used to bring food from the kitchen, on the floor. This is a serious violation of hygiene regulations in the restaurant industry, and I will be reporting it.