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Contribute Feedback What Laura Kennerley likes about Hks Waffle Gelato:
Great food, only thing that let's this place down is how dirty the entrance/windows are. If they cleaned the front entrance regularly it would entice way more people in! Food: 5 Service: 4 Atmosphere: 3 View all feedback.
What Jason P doesn't like about Hks Waffle Gelato:
Worse customer service I seen in years and I don't ever give one star rating. Came in 9:30pm on 14th Dec and the lady behind counter was just standing there never acknowledge us while we looked through the menu. Once she seen us, she had her back turned to us stood there touching machines. Had to get her attention twice and when she came over, she just stood there. After I said I wanted a regular waffle and ham and c... View all feedback.
Waffle was over cooked and very dry, chocolate fudge ice cream was not good at all, slices of banana were extremely unripe, my fork would struggle to go through the banana, it had sticky residue all over it and upset my stomach quite a bit, very disappointed, I would not recommend this place to anyone. When u cut an unripe banana u can tell that it is unripe as the sticky residue gets all over the knife... then why serve it to customers... very poor service... If u don't have ripe banana just tell the customer and they will choose another topping, don't serve them something that can harm them.
Great food, only thing that let's this place down is how dirty the entrance/windows are. If they cleaned the front entrance regularly it would entice way more people in! Food: 5 Service: 4 Atmosphere: 3
Loved their egg bubble waffles and drinks, waffles were crunchy and soft, milk tea was very authentic. Even had to get a second round! Service: Dine in Meal type: Other Price per person: NZ$30–40 Food: 5 Service: 5 Atmosphere: 3
Really cute place on Dom Road for a delicious waffle. Always get the Ferrero Rocher one with extra chocolate sauce which is amazing! Always made to order so super fresh atmosphere is cute. Would come again! Service: Dine in Meal type: Other Price per person: NZ$10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chocolate Waffle
Love the food, however staff attitude and efficiency is so bad and slow, those two have been chatting and laughing the whole entire time, taking their sweet time to make one waffle..