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Contribute Feedback What User likes about Romano's Macaroni Grill Auburn Hills:
The food was excellent! It was Valentine's night, so it was understandably busy, but they managed everything very well. Even though we arrived 45 minutes early, they seated us right away! View all feedback.
What User doesn't like about Romano's Macaroni Grill Auburn Hills:
We arrived and were seated after a short wait. However, we sat at our table for 20 minutes without anyone checking on us. I approached a gentleman and mentioned that we needed to see our waitress or someone to take our order. About 10 minutes later—30 minutes after being seated—a waitress finally arrived to take our order. The food arrived in a timely manner, and we finished eating, but then we waited another 15 minu... View all feedback.
We arrived and after a short wait were seated. We sat at our table for 20 minutes and no one waited on us. I told a passing employee that we had yet to see our waitress/waiter. About 10 minutes later (30 minutes after being seat, mind you) a waitress finally arrived and took our order. The order arrived in a timely fashion, we ate and then waited for 15 minutes before our bill was brought to us. THEN, we waited another 15 minutes for someone to take our visa and because no one ever came, I walked the bill up to a woman standing in front of a computer and explained that we would like to pay our bill. She was nice enough to cash us out. Also, my husband ordered a small glass of red wine, received a small glass of red wine but was charged for a large. Needless to say, it was not a good experience!
We were seated then waited 20 minutes for someone to come and get our drinks order. They took another 20 minutes to bring our drinks. Calamari was fried way too long! It tasted bitter.My Husband's Steak was overcooked,ordered medium rare. Brussel sprouts were burned! My salmon was overcooked and dried! What a disappointment! We've been there before and it was not like this! I guess we are never coming back!
A pwrfect spot for Italian food after shopping at great lakes crossing..Nice food and olive oil...do not forget endless soap or salad with your entree and the famous bread with olive oil..
Good food and great service. Great place for a meal with friends. Wide choice of typical Italian dishes. Service was excellent. I like that you can watch the kitchen staff and the decor fits the restaurant style.
Our main course arrived before our appetizer! The server brought olive oil to our table but forgot to bring bread. We ordered steak, but when the server delivered it, the steak knife fell on the floor and was replaced with a butter knife! Additionally, the total on our bill was miscalculated, resulting in an overcharge. This was not the ideal experience, especially for Valentine's Day!
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