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Contribute FeedbackThe restaurant experienced some challenges with online reservations and service during busy times, leading to long wait times and errors in orders. However, the staff showed friendliness and generosity, even comping a dessert. The food was described as greasy but delicious, not recommended for those seeking healthier options. Overall, the feeling of safety and great service was emphasized, with hot and tasty meals served in a well-ventilated environment with proper distancing and mask-wearing. The experience was enjoyable, despite the issues with the reservation system and service speed.
We had a reservation, but we waited before anyone greeted us at the entrance, and it took at least another twenty minutes before we were shown to our table. Many people were waiting around us as well. Our food didn’t arrive until quite a while later, and our drinks sat empty for some time. Additionally, our order was incorrect, and all the fries were served cold. While the staff were friendly, they were hardly present during our visit, and the wait times were really frustrating. On a positive note, when we received the bill, they did comp my daughter's dessert to celebrate her birthday. Overall, I think they need to increase their staff and also improve their website, especially since they require reservations to be made online rather than by phone.
I called ahead and was told I needed to make a reservation online. Unfortunately, I couldn't find an option for seven people, so I had to book for six and leave a note mentioning we were a party of seven. The restaurant did accommodate us, but it seemed they hadn't read the notes. Even though we had a reservation for 6:30, we waited about 15 minutes before anyone acknowledged us at the entrance, and then it was another 20 minutes before we were seated. There were several others waiting alongside us as well. Our food didn’t arrive until around 7:45 PM, and our drinks were left empty for quite some time. To make matters worse, our order was incorrect and all the fries were cold. Although the staff were friendly, they appeared to be understaffed during our visit. When the bill came, however, they graciously treated my daughter to a complimentary dessert for her birthday. I think the restaurant would benefit from hiring more staff and improving their online reservation system.
Excellent service! The food was hot and delicious. I felt safe thanks to the good airflow and ample space between tables, and all the servers were wearing masks. It was a delightful experience to dine out; both the food and service were wonderful.
Greasy yet tasty! I wouldn't recommend it for anyone who's trying to eat healthily or has heart issues. However, they did give me free fries since my original order was missed, which was a nice touch. Overall, they went above and beyond!
I ordered fried pickles, and they were significantly undercooked. The breading was still doughy, and I have pictures to prove it.