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Contribute Feedback What Allison M likes about Sonic Drive-in:
I wanted to share my experience from tonight. Initially, I was disappointed with the condition of the food we received. I called to explain the issue and requested a refund because, honestly, I didn’t feel confident that a replacement would be any better. However, after speaking with the manager, I decided to go ahead with a remake. The manager was very courteous and handled the situation appropriately. I was extreme... View all feedback.
What User doesn't like about Sonic Drive-in:
I drove through the drive two weeks ago and I have to tell you. I have never seen a person as rude and ugly, not to mention a bigot. I tried to submit my order, and after almost 10 minutes he waited on the com. I started to give my order, he cut me off and told me to wait. ten minutes and he'll come back and say, can I help you? I started to give my command, and he stops me with the set and screams hey, hey, you have... View all feedback.
I drove through the drive two weeks ago and I have to tell you. I have never seen a person as rude and ugly, not to mention a bigot. I tried to submit my order, and after almost 10 minutes he waited on the com. I started to give my order, he cut me off and told me to wait. ten minutes and he'll come back and say, can I help you? I started to give my command, and he stops me with the set and screams hey, hey, you have to slow down. I said you're talking to me and he's holding up again. that's all. he turned to a@. it is not possible that he used to girls. the franchise owners and manager should get people who enjoy their job.
Not only that they have grounded my drink order for the first time, I don't know if they have changed how to drink now, but the quality here is terrible. maybe they try it on s. college
We went to an opelika they only looked through. many monitors were gone. then it went to auburn. from eating, no frozen strawberry drinks, and another drink had only come tee. from eating. I ordered food wrong. from other life means hashbrowns and many monitors had to order by running thru. at least I thought they would meet the expectations. Maybe they don't pull these two songs to alex city.
The service here is absolutely terrible. I have placed a pick-up order online and waited 20 minutes after check-in on the button. I was told that my order will soon expire. 3 times on the button, 2 times a carp down, and an hour later I never got my order. I understand personal problems, but several other cars got their command and left in the hour I sat waiting. extremely disappointed by the service and never get my food.
Sonic is sonic, only thing that separates 2-3 star food from a 5 star experience is customer service. Clock your order out 10-20 minutes before it’s actually done.