Fastrac - Auburn

This location was really clean, very well organized and well equipped. Wide selection and selection of snacks and drinks as well as a wide selection of beer. You have fresh pizza on site, and you can get a large pizza with unlimited toppings for 10 dollars. And the pizza is really good for a gas station. They also have burgers and deli sandwiches available, as well as for lunch or dinner. The one star away because of the location of the store, it can be difficult to get in and out of the stores.

As I arrived at 9:53pm a young man was standing at the door, key in hand and notified me that the store was closing. I thought that the store was open 24 hours, as the info online says. But even if they are no longer open around the clock 9:53pm is a strange time to close. Most other businesses close at 9:00, 9:30, 10:00 etc. I just wanted to use the bathroom and make a quick purchase for the road.

Got some pizza from here today and I must say that it is one of the best I've had in auburn. It wasn't greasy or overly salty at all. Just so delicious. Will have it again :3

The auburn in fastrac used to be my go to gas station because of how nice the gas station is and how large their selection is, and because of the excellent associates they employ. I can?t say that is true anymore after the appalling experience my husband and I had with an employee Suzanne S according to her name tag where she refused to process his payment because of a relationship they had NINE YEARS ago. He did not speak to her or recognize her prior to the interaction because of just how long he had gone without seeing her. She not only refused to sell us something based on personal bias regardless of her position as a paid employee of this facility, she had the audacity and lack of professionalism to curse at him and told him to ?get out of [her] f ing store?. When I went in to purchase the cell phone charger that I needed, she was on her cell phone cursing about running into ?that f er,? forcing an older gentleman to wait for service instead of putting her feelings aside and doing her job, and when I confronted her about their interaction and told her how unprofessional it was, she told me that I could talk to her manager because she didn?t f ing care what I had to say. I was not only surprised that someone would allow their personal life to interfere with doing their job, but that her place of employment wouldn?t care how unacceptable and appalling her actions were. No matter how nice a gas station is, the top factor in customer retention especially when there are PLENTY of alternate options is associates who are helpful, friendly, and professional. Apparently this gas station does not value their customers or their money as reflected by this heinous customer service experience. My advice would be to go to any of the other options in the area one with employees who understand how to do their jobs.

This is a brand new Fastrac. Huge facility and has all of the most updated decor. A sub shop, pizza, and an area to eat set off to the side so you do not have to sit while people are shopping. It is a very convenient location.