Wingstop - Atlanta

Went in tonight, 6/5/2022. I wanted to say something great but I can’t !!! For $40+ you would think the food would at lease be decent. All the wings were half d... read more Went in tonight, 6/5/2022. I wanted to say something great but I can’t !!! For $40+ you would think the food would at lease be decent. All the wings were half done and the flavor on the wings was just ok i guess} The fries had to be from 2/3 days ago. Look like they tried to re-drop em in the grease. SMH I EXPECTED EXCELLENCE FROM THIS PLACE.Scale of 1 10 with 10 being the HighestWing Stop on Piedmont got a 3 and that’s because the Customer Service is On Point ? other than that it would be a 1 ????

These people even have a sign in the window “Dining room is now open”, but this is a deliberate lie. I walked in at 1:30pm on a Saturday, and was told “we only... read more These people even have a sign in the window “Dining room is now open”, but this is a deliberate lie. I walked in at 1:30pm on a Saturday, and was told “we only do this online now”. That’s all she said, so I assume the only way to try this food is to pay the exorbitant fees through a delivery service, doubling the price of the food I was willing to order, pay for, and take.Bizarre and I guess I will never try it.

The Wingstop at 595 Piedmont Avenue Northeast is the absolute WORST Wingstop EVER. The reason it’s the ABSOLUTE worst, is because the manager whose name is Ashl... read more The Wingstop at 595 Piedmont Avenue Northeast is the absolute WORST Wingstop EVER. The reason it’s the ABSOLUTE worst, is because the manager whose name is Ashley, is the most unprofessional, irrational, illogical and EXTREMELY rude, combative, disrespectful and confrontational person to EVER encounter. I simply asked Ashley in the most polite and sincerely inquisitive manner (in good faith), “why is the price of the same, EXACT order that I just ordered today (on 5/24/2022), all-of-a-sudden $3 dollars more 24 dollars) than what I paid just a few days prior (on 5/20/2022), which was only $21 dollars total for the same, EXACT order,” and then Ashley told me outright without me even requesting a discount, “NO, you’re NOT getting a discount,” even though I did NOT request a discount, I simply wanted to know the reason why my order is all-of-a-sudden $3 dollars more than the previous time for the SAME order, and then she (Ashley/the manager) LITERALLY began to cuss me out and threatened to kick me out of the store for simply asking a LEGITIMATE question regarding the order I was placing. Ashley seemed to have been high on drugs or drunk to have responded to my legitimate question in the EXTREMELY rude and disrespectful manner in which she (Ashley/the manager) did. Ashley escalated the situation. She went from zero to a hundred IMMEDIATELY. Ashley needs to be fired from her position IMMEDIATELY, because her unprofessional and rude ATTITUDE is only going to continue to drive other customers AWAY from EVER doing business with Wingstop again. Ashley is the absolute WORST of the worst. It does NOT get any worse than Ashley/the Wingstop manager. I will NEVER do business again with the Wingstop because of Ashley, and I am going to exhort EVERYONE in my social and business network to NEVER do business with the Wingstop, due to the EXTREMELY terrible experience that I encountered with the Wingstop unprofessional manager named Ashley.

I have eaten from here a few times and the key is order ahead for pickup. My most recent order was fresh, delicious, and accurate. I?ve gone in tho and ordered... read more I have eaten from here a few times and the key is order ahead for pickup. My most recent order was fresh, delicious, and accurate. I?ve gone in tho and ordered at the register and waited 40 minutes so pickup is my fave option. I?m obsessed with thecorn and fries!

I was informed that my order wasn't ready and that they couldn't find it in their system, but they assured me they would make it if I could wait a few minutes.... read more I was informed that my order wasn't ready and that they couldn't find it in their system, but they assured me they would make it if I could wait a few minutes. I ended up waiting until 12:15, trying to ask every 10 minutes how much longer it would be, but each time I was ignored. Eventually, I approached the counter again, only to be told by the same young woman that my order hadn’t even been started yet and that they still didn’t see it online. It felt as though she had forgotten our previous interaction and was oblivious to my presence all along. After waiting for an hour since placing my order, I asked to speak to a manager to request a refund. They were reluctant to get her because she was “busy in the back.” I insisted, and after an additional 10 minutes of waiting, the manager finally arrived but was rude and failed to acknowledge me. Ashley, the manager, was extremely disrespectful and showed no accountability or concern for me as a paying customer who had wasted so much time. When I asked for the corporate number, she pointed it out without saying a word. She was unwilling to provide a proper refund and simply tossed the cash on the counter. I then requested a receipt with the store number, and she acted annoyed by that as well. I am incredibly disappointed in the lack of customer service at Wingstop #663 and even more shocked by the manager's complete lack of people skills. It’s not my fault that they dropped the ball, and I will be reporting this to corporate. Others should beware and consider taking their business elsewhere.