Reviews

Overall Total Score
3.6 out of 5
Very good | 184 reviews

What User likes about Insomnia Cookies:
An Absolute Must!!! This is one of our absolute favorite places to visit anytime we are visiting in Athens. Great cookies are always on point, soft, and delicious. They have a great variety and the taste is incredible. They stay open late (hence the name) and have excellent, friendly service. They have standard options, but also more deluxe, like cookie sandwiches. Good warm, inviting environment that smells like coo... View all feedback. What User doesn't like about Insomnia Cookies:
Why do you work here if you have a problem with customer service? I went in there today to order a 6 pack, and the person behind the counter was so indifferent and passive aggressive. The person acted as if I was harassing her by placing an order. When he pushed the box in my hand, I said thank you and he just rolled his eyes and went away. Cookies are good, but not so good. I can save my money and bring cookies when... View all feedback.

Reviews from various websites

Restaurantji
3.1 ★ from 179 reviews

Why do you work here if you have issues with customer service? I visited today to order a six-pack, and the person at the counter was incredibly indifferent and...

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The cookies here are truly incredible, and the macadamia nuts are to die for!

Delicious! The hot chocolate chip cookies were amazing! The staff was friendly, and I received my cake order quickly. The restaurant was also clean.

I just hunted a cookie and opened the store to find out how their ovens worked and they remained open selling ice and brownies (probably old). It would have bee...

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My helper—I think Ivan— was super super nice and helpful today. I was debating on the menu and they were super helpful in giving me direction.

Sirved
4.0 ★ from 5 reviews
Lisa
04.10.2023 - 17:10

Incredible warm cookies! There’s usually a long line when I visit, so be ready to wait, but the tasty treats you’ll enjoy are definitely worth it. Don’t forget...

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A Must-Visit Spot! This is one of our favorite places to stop by whenever we're in Athens. The cookies are consistently fantastic—soft and delicious. They offer...

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Nolee
04.10.2023 - 17:10

I've been wanting to go to Insomnia Cookies for such a long time, and I have to say, it did not disappoint! Both cookies were warm, with a crunchy exterior and...

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Jeffrey
04.10.2023 - 17:10

Stopped by for an ice cream sandwich. It was great! The woman working the register was very polite and friendly. I order snickerdoodle cookies and strawberry ch...

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Molly
04.10.2023 - 17:10

The deluxe cookies are HUGE!! So many tasty flavours! Staff is always friendly, love to come here for a quick sweet treat!

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