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Contribute Feedback What Ellison Scarborough likes about Bruster's Real Ice Cream:
Great ice cream and friendly staff but when going through the drive through I was asked if I wanted to leave an additional tip for the staff which was a bit awkward.. I’m all about tipping but I’ve never been asked to tip through a drive through. Made me feel uncomfortable. View all feedback.
What Torsa Rahman doesn't like about Bruster's Real Ice Cream:
Just ordered 2 scoops of chocolate fudge brownie and it didn’t have one piece of brownie in it. It was just chocolate ice cream which I had in my freezer. So disappointing! View all feedback.
I just ordered two scoops of chocolate fudge brownie ice cream, and I didn't find a single piece of brownie in it. It was basically just chocolate ice cream, something I already have in my freezer. I'm really disappointed!
The ice cream here is fantastic, and the staff is really friendly. However, I found it a bit awkward when I was asked to leave an additional tip while going through the drive-thru. I'm all for tipping, but I’ve never experienced being prompted for a tip in that setting before, which made me feel uncomfortable.
I enjoy the ice cream everytime and the rewards system. Usually fast with making your order in the drive-thru.
Honestly some of the best ice cream I ever had. Such wonderful employees with awesome attitudes
The ice cream here is excellent, although they don’t offer frozen yogurt. They do have non-dairy oat milk frozen options available. The staff is always friendly and pleasant as well.
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