Bojangles - Athens

Tea, Sandwiches, Chicken
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Bojangles

Bojangles
3.3 / 5 (1487 reviews)

Description

At this local eatery, experiences seem to vary widely, marked by a noticeable inconsistency in staff professionalism and food quality. Some customers rave about the cleanliness and friendly service, while others express frustration over inaccurate orders and unappetizing meals. Reports mention a lack of management oversight and young employees often appearing more interested in socializing than serving diners. Although a few loyal patrons return regularly for their favorite dishes, the frequent issues, such as cold meals and forgotten sauces, have led many to question their loyalty. Overall, this restaurant leaves diners with mixed feelings about their dining experience.

Last update: 04.06.2026 from: Alyssa

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★ 3.3 / 5 from 1487 reviews
tara-rosenbaum
09.12.2022

Waited in the drive thru line behind 1 car for 5 minutes, then I order and they don’t tell me it’s a 10 minute wait for chicken until after I have ordered and paid. It’s been a total of 25 minutes now and I still don’t have my food. “Fast food”… yea right. Avoid all Bojangle’s in Athens if you can. This location needs new management and new staff

muller-viva
09.12.2022

Won’t be coming back to this location anymore. The dining room isn’t open even though it’s 5:15 PM. They don’t repeat orders back to you, or even greet you at the window. Last time they forgot my biscuit and the gravy for my mashed potatoes. This time she saw me checking the mashed potatoes (still no gravy) and asked “do you want gravy with that?”. To her credit she got it for me, but they consistently miss things from your order. Also, idk what the management situation is like, but there’s only teenagers here in the store. There’s only one person ever working, and like 3 kids just walking around the dining room. Today there was one with a black wifebeater walking around in the back. When I pull past the window to leave there’s 4 of them hanging out by the back door, which is odd because the dining room is closed. Idk if these are employees or just kids hanging out but there don’t seem to be any adults working there. It’s the same every time with employees being unprofessional, food being wrong, and a general “I don’t care” attitude about the place. Won’t be coming back.

aokon-beach3781
08.12.2022

The interior of this place is very clean! The staff is always friendly. They prepared my fries without any hassle, which is fantastic! The food is hot and good...but they almost always forget my sauces.

alyssa-l-horse41
17.03.2024

The food is always served promptly, piping hot, and absolutely tasty! I've never had a bad experience at this restaurant!

sugar-p-forest227
17.03.2024

The biscuits were hard, the mashed potatoes were too watery, and the rice was sticky. The only dish I truly liked was the chicken. And let's face it, sweet tea isn't really sweet tea if it isn't actually sweet!

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