Bojangles - Athens

Waited in the drive thru line behind 1 car for 5 minutes, then I order and they don’t tell me it’s a 10 minute wait for chicken until after I have ordered and p... read more Waited in the drive thru line behind 1 car for 5 minutes, then I order and they don’t tell me it’s a 10 minute wait for chicken until after I have ordered and paid. It’s been a total of 25 minutes now and I still don’t have my food. “Fast food”… yea right. Avoid all Bojangle’s in Athens if you can. This location needs new management and new staff

Won’t be coming back to this location anymore. The dining room isn’t open even though it’s 5:15 PM. They don’t repeat orders back to you, or even greet you at t... read more Won’t be coming back to this location anymore. The dining room isn’t open even though it’s 5:15 PM. They don’t repeat orders back to you, or even greet you at the window. Last time they forgot my biscuit and the gravy for my mashed potatoes. This time she saw me checking the mashed potatoes (still no gravy) and asked “do you want gravy with that?”. To her credit she got it for me, but they consistently miss things from your order. Also, idk what the management situation is like, but there’s only teenagers here in the store. There’s only one person ever working, and like 3 kids just walking around the dining room. Today there was one with a black wifebeater walking around in the back. When I pull past the window to leave there’s 4 of them hanging out by the back door, which is odd because the dining room is closed. Idk if these are employees or just kids hanging out but there don’t seem to be any adults working there. It’s the same every time with employees being unprofessional, food being wrong, and a general “I don’t care” attitude about the place. Won’t be coming back.

The interior of this place is very clean! The staff is always friendly. They prepared my fries without any hassle, which is fantastic! The food is hot and good.... read more The interior of this place is very clean! The staff is always friendly. They prepared my fries without any hassle, which is fantastic! The food is hot and good...but they almost always forget my sauces.

The food at Bojangles tasted great, but I ordered lemonade and received tea instead. I requested family-size portions of green beans, mac and cheese, and mashed... read more The food at Bojangles tasted great, but I ordered lemonade and received tea instead. I requested family-size portions of green beans, mac and cheese, and mashed potatoes to go along with my family-size rice order, but only got regular-sized mashed potatoes and didn’t receive the mac and cheese or green beans at all, even though I paid for everything. The menu clearly offered these options, so the mix-up was disappointing.

They consistently forget the honey mustard, and then charge you for it. The biscuits are a bit thin and crumbly, but it's still a great option for a late breakf... read more They consistently forget the honey mustard, and then charge you for it. The biscuits are a bit thin and crumbly, but it's still a great option for a late breakfast. However, the borounds were cold.