Kfc - Ashland

They need employees who actually care about their work! This will be my last visit to this location. They always mess up your order, and the food tastes terribl... read more They need employees who actually care about their work! This will be my last visit to this location. They always mess up your order, and the food tastes terrible, like it's old or something.

It took over 20 minutes to receive two Mexican pizzas at the table, not including the time spent placing the order. read more It took over 20 minutes to receive two Mexican pizzas at the table, not including the time spent placing the order.

I found the atmosphere at KFC to be decent, and the cashier who took my order was quite friendly. However, I was disappointed by the cold food I received, espec... read more I found the atmosphere at KFC to be decent, and the cashier who took my order was quite friendly. However, I was disappointed by the cold food I received, especially since the restaurant was nearly empty and there were plenty of staff members behind the counter. Despite the few customers, my sister and I expected our meal from the menu to be served hot. Instead, I was given nacho fries that tasted like they had been reheated in greasy oil, along with a cold, tough chalupa shell that seemed to have been left out too long. I returned the fries for a fresh batch, which meant waiting even longer for my meal. My disappointment with the lack of hot food ultimately made me decide I wouldn’t dine at this KFC again.

The quality of the food is poor, often stale, and the service is quite slow, particularly if you order inside. This restaurant only provides drive-thru service. read more The quality of the food is poor, often stale, and the service is quite slow, particularly if you order inside. This restaurant only provides drive-thru service.

The service at this restaurant is remarkably slow. I have often waited over an hour in the drive-thru, and my orders are frequently incorrect or jumbled. That b... read more The service at this restaurant is remarkably slow. I have often waited over an hour in the drive-thru, and my orders are frequently incorrect or jumbled. That being said, the staff at the window and the cashiers are very friendly.