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Contribute Feedback What Barbara Clark likes about Buffalo Wild Wings:
My experience at the Ashland BW3 was excellent, thanks to a man named Allen! Despite an initial 15-minute wait due to a rude and inefficient host, our family of six was eventually seated by Allen, who provided exceptional customer service. While the host, possibly named Lexi or Alexa, displayed a negative attitude, Allen went above and beyond to ensure we were seated promptly, helped with cleaning tables, greeted gue... View all feedback.
What Mario Kautzer doesn't like about Buffalo Wild Wings:
I had a bad experience ordering online from this restaurant for the first time. When my husband picked up our order, they had forgotten my cauliflower wings. After driving back to the restaurant, they said they were out of cauliflower wings. I tried to replace them with boneless wings, but they refused, claiming the cost difference was too high. The customer service was terrible and our dinner was ruined. I do not re... View all feedback.
They couldn't have gotten my order any more wrong if they tried.
Had Stacy N. She was a really sweet professional server.
Wrong cold. Ordered online for the first time ever and when my husband got home, they had “forgotten” my cauliflower wings. He drove clear back across town and when he got there they told him they were “out of cauliflower wings”. I told him to get 20 boneless wings to replace my order and his since it was now cold and ruined and they proceeded to tell us “the cost difference from cauliflower to boneless is too much they could only replace my wings”. Horrible customer service. Horrible dinner. 0/10 do not order online make sure you check your order before leaving the store. Also, don’t expect much when they mess up your order. They clearly are not concerned about customer satisfaction.
Great service, Horrible horrible food. The wings were dry and way over cooked but my fries were ice cold. I got a side of tots that tasted like old fryer oil. I will never eat at this place again. Nothing worse then spending 60+ on wings and other food just for it to suck. Very dissapointed. Our server jazmin was really nice and always made sure we were doing ok.
Decent sauces. otherwise please visit a little better in ashland. o’bryan’s, linder’s, or uniontown (only on factory days), have better wings, better beer and worse interior lighting.
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