Badsha Indian Cuisine - Ashford

Visited this restaurant tonight. I hadn’t read about the health inspection until afterwards but it seemed very clean. What I can say is that it was one of the b... read more Visited this restaurant tonight. I hadn’t read about the health inspection until afterwards but it seemed very clean. What I can say is that it was one of the best curries that I have ever had. The staff were very friendly and I would certainly recommend the place.

Oh no, this restaurant has hit the headlines for all the wrong reasons in the local press for receiving a zero food hygiene rating after an unannounced inspecti... read more Oh no, this restaurant has hit the headlines for all the wrong reasons in the local press for receiving a zero food hygiene rating after an unannounced inspection. Got to say we had no complaints regarding the meal but this zero rating will stop us returning anytime soon.

The Badsha has been a restaurant in which we have eaten many times over several years, but after most recent occasion, definitely will not be going back. The fo... read more The Badsha has been a restaurant in which we have eaten many times over several years, but after most recent occasion, definitely will not be going back. The food, in fairness, remains good, but the attitude of the staff.....Oh dear! Rude, hectoring, unsmiling and unfriendly. For example, shortly after sitting at our table (two couples, we were exchanging a small birthday gift, and it should have been a nice moment while our friend was opening her gift). The waiter chose this moment to insist and not pleasantly at that, we tell him how many poppadoms we wanted; he hovered, unsmiling, impatient all of these and more. I don't like giving negative reviews and don't do lightly, I recognise running a business for the public is hard work. However, if I go in good faith, as a well behaved paying customer to enjoy a quiet meal with friends I expect to eat good food in a pleasant, relaxed atmosphere, and to be made to feel welcome . I have to say now however, it feels that the staff resent and dislike their customers. We actually felt they hold customers in contempt. The Badsha now feels quite unwelcoming. I would have given one star, but as the food was good, have given two

Extremely poor customer service, left us waiting for over 2hrs for a delivery that was meant to take 45mins, finally we gave up and made food and then when I as... read more Extremely poor customer service, left us waiting for over 2hrs for a delivery that was meant to take 45mins, finally we gave up and made food and then when I asked for a refund, all of a sudden the manager wasn’t around. I suspect I won’t be getting my refund. Steer clear! Service: Takeaway Meal type: Other Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1

Not been for years, but to what a change. Food and service were excellent! See you again soon. Service: Dine in Meal type: Dinner Price per person: £20–30 Food:... read more Not been for years, but to what a change. Food and service were excellent! See you again soon. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 4