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Contribute Feedback What User likes about India Food 2 Go Kirkby:
I am a big fan of curry and I have to say that these young chefs really know how to do it right. The flavors are fantastic and the food always arrives hot, even when we are a 20-minute drive away! The meat is always cooked perfectly, especially the succulent lamb. I can't wait to go back for a traditional balti tonight! View all feedback.
What User doesn't like about India Food 2 Go Kirkby:
from here ordered for months, eating is fantastic when they get it right. objects are always missing, false dishes, delivered, never on time. the staff is friendly, eating is nice, but it is a lucky dip from the menu and they would have better luck with a crystal ball to predict the delivery time. View all feedback.
I have been ordering from this restaurant for months and the food is fantastic when they get my order right. However, there are always items missing, wrong dishes are delivered, and the food is never on time. It is usually cold when it arrives. The staff is friendly and the food is good, but it can be a gamble ordering from their menu. It would be easier to predict the delivery time using a crystal ball.
I highly recommend reading reviews before ordering from this restaurant. I placed an order at 7:55pm with an estimated delivery time of 8:45pm, which was then pushed back to 9:15pm. Despite multiple calls, my food did not arrive until 10:05pm. The portion size was disappointingly small and the food was not even hot. The prices were outrageous for the poor quality of the food, and it was clear that the restaurant did not care about customer satisfaction. It seems that any negative reviews are met with defensive responses from the restaurant. I was polite in my interactions, but the restaurant seemed to only expect positive feedback despite their subpar offerings.
A story of a curry that vanished into thin air! Utterly terrible experience! Ordered at 7:30pm, expected to receive the delivery by 9:25pm but it never came! Called the restaurant at 10pm to inquire about the order and was told it was on its way. They even offered to resend it from the restaurant, which made no sense if it was already on its way. After calling the restaurant 8 times, we were informed that our food had taken a detour of 15 miles in the wrong direction but would be arriving soon. Of course, it never showed up. Called again at 11:15pm, only to be told that the driver had attempted delivery but we were not at home. Absolute incompetence and deceit from this restaurant!
Love the food. The issue is actually getting it. Regularly 2 to 3 hours to receive but Tonight was the last time. Ordered at 1810. Queried where order was at 2052. Told food would be 20 minutes. Queried at 2130. Was told would be 25 minutes. That would make it nearly 4 hours. Don't believe they had any intention of delivering. Whilst I appreciate we live a distance from there they state they deliver to this postcode. If they can't do it they shouldn't accept the orders. Stupid thing is their order tracker states it was delivered after just over an hour. Such a shame as will no longer use them despite the good food.
I am a keen curry enthusiast and I must say these guys really do it well. Fantastic flavours, always arrives piping hot which is great considering we are a 20 minute drive away! The meat is always cooked very well, the lamb is always very succulent when I have ordered it. Gone for a traditional Balti this evening Can’t wait!
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