Subway - Ashern
Subway
Description
Nestled in a bustling neighborhood, this restaurant presents a varied dining experience that leaves much to be desired. While the menu boasts excellent on-the-go snacks for a quick brunch, inconsistent availability of items and slow service during peak hours detract from the culinary allure. The washrooms require urgent attention, impacting overall cleanliness. Feedback indicates a divide in staff efficiency, with some team members excelling in service, while others create a hurried atmosphere that compromises food quality. Reasonably priced yet overshadowed by service flaws, this establishment merits careful consideration and improvement to enhance the overall experience.
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Feedback
Staff is very rude. When I politely requested a staff member to change their gloves before handling my order, I was met with initial resistance. This was disappointing, as I believe that such requests are reasonable and necessary to ensure the safety and well-being of all customers. While I understand that employees may have their reasons, it's important to prioritize the health concerns of customers, especially when it comes to matters of hygiene.
Been here quite a few times, the new location is nice and modern, and quite comfortable. Toaster did not seem to be working properly when I was there last as only half of my sandwich was partially toasted and the other half was still cold. Bread selection has always been quite poor here and they are always out of most options to the point where several times they only had Flatbread. Staff is not overly friendly, they are not rude, but it just feels like they don't really care. The sandwiches however are made quite well and I would say the quality is quite good.Parking: New location with new parking lot.
We always make it a point to stop here whenever we're passing through town, and the new location is absolutely stunning. Thank you for the fantastic food and excellent service!
The manager/owner flat out lied to me after she made my wraps and had said that she was willing to accept my Subway buy one Series get one 50% off (IF I paid the price of the bread not the wrap), then said she wouldn’t take my coupon once the wraps were made and it was time to pay.I didn’t pay or take the wraps.Too many folks come to this country, operate businesses and treat customers like scum. This place is one such place.Never again will I waste the 10 minutes in their new location. Not with this sort of attitude towards the very people who provide their revenue.I have read many other reviews that indicate this poor service is a common occurrence in the Ashern Subway.Time to let corporate know this location is damaging the hard-earned reputation of Subway with such awful customer service.
We visited the Ashern location this afternoon and experienced very poor service. The young lady who assisted us was unprofessional and unfriendly. She made facial expressions when we inquired about the cost of a topping. Then, she asked what we wanted in a rude and abrupt manner. I decided to cancel our order and mentioned that her demeanor seemed very unhappy and wasn't conducive to good service. I do not recommend this Subway location unless there is a change in attitude.
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More information
QR-Code for the menu

