Cedar - Arun

The group have pre-ordered all the food as it was a function booked in advance. We sat down for dinner at 18:30, the main course was served at 19:30, beware is... read more The group have pre-ordered all the food as it was a function booked in advance. We sat down for dinner at 18:30, the main course was served at 19:30, beware is you order the haddock and chips it will come with 4-9 chips only. The staff were lovely but there was only two of them to served 49 people. So people were sat waiting for there food while others sat with their empty plates. You would think management would put an extra wait staff or two on as they knew we were coming month's in advance.

I have stayed at the Avisford Park Hotel many times but last night was the first time I can say that dinner was fantastic! I had the duck and it was beautiful!... read more I have stayed at the Avisford Park Hotel many times but last night was the first time I can say that dinner was fantastic! I had the duck and it was beautiful! There were so many dishes on offer that sounded divine! Breakfast is always good there but the new Executive chef has really turned dinner around and I can’t wait to go back!!!

Breakfast was very good, and just £10 a head. Cooked options, cereals, toast, pastries, fresh fruit, cold cuts and cheese. Lots of tea, coffee and juice. No com... read more Breakfast was very good, and just £10 a head. Cooked options, cereals, toast, pastries, fresh fruit, cold cuts and cheese. Lots of tea, coffee and juice. No complaints.

A very disappointing valentines meal. Greeted for our pre-odered 3 course meal by a rude hostess, we were the first to be seated in the restaurant for the night... read more A very disappointing valentines meal. Greeted for our pre-odered 3 course meal by a rude hostess, we were the first to be seated in the restaurant for the night. 25 minuets later, our starter arrived before our drinks a complimentary glass of prosecco each and a bottle of tap water). Starters was very bland and the fried item were cold, even though we are one of three parties in the restaurant at this point. Luckily, our mains arrived promptly after our starter. Yet, this consisted of dry and bland chicken. When we finished, it took the staff about 30 minuets to clear our plates. We then continued to wait 20 extra minuets before we gave up waiting for our desert and had to ask 3 times for someone to grab the bill for us. During this time, we started talking to the couple sat next to us who seemed to be having similar issues. Overall, this was a very disappointing meal and no one single memeber of staff appologies for the poor servise.

Very Disappointed. My partner and I had pre ordered a 3-course dinner from a set menu at this beautiful hotel for Valentine’s Day and were very excited about it... read more Very Disappointed. My partner and I had pre ordered a 3-course dinner from a set menu at this beautiful hotel for Valentine’s Day and were very excited about it. Upon arrival we were the first to be sat, and was told a glass of Prosecco and tap water will be arriving shortly. 25 Mins later our starter arrived, before our drinks. The starter tasted very bland and to be honest tasted like supermarket food. The BBQ sauce for the antipasti im pretty sure is just Heinz BBQ sauce. 10 mins into our starter our glass of Prosecco and tap water finally arrived. At this point there were only half a dozen of tables, not very busy. Our mains arrived promptly after, and were greeted with dry and bland chicken and fondant potato was just awful. Having finished our mains, the plates sat at the side of the table for about 30mins, no one came over to check on us or offer us any drinks. We then waited a further 20 mins for our desserts by which point we had ran out of patience and asked a waitress for the bill. Then a young chap dumps a jug or water on our table, despite already having one and then that same waitress brings us 1 of our 2 desserts, I assume to try and change our minds but having waited nearly an hour for just the desserts, enough was enough. We met a lovely couple who sat next to us who started to have them same problems we did. By this point the restaurant was full and the staff were working very hard but were lacking the basics of customer service. It seemed very unorganised and frantic. We got 50% of the bill but still doesn’t make up for a horrid time. I will stress this is solely based on the restaurant and not the hotel itself. Having worked in the industry myself I understand reviews like this aren’t pleasant, especially when you’ve worked hard but hopefully it will be used constructively.