Panda Express - Arnold
Panda Express
Description
At this restaurant, experiences can vary dramatically, with mixed reviews highlighting both exceptional service and significant flaws. While some diners rave about the friendly staff and their willingness to accommodate special requests, others report unfriendly service, long wait times, and issues with food quality, including incorrect orders and poor hygiene. The ambiance and cleanliness of certain locations may leave much to be desired, leading to frustration among patrons. Overall, while dedicated employees can create memorable dining experiences, inconsistent service and management practices hinder the establishment's potential, making it a gamble for prospective customers looking for a pleasant outing.
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The staff member was quite unfriendly when I inquired about the wait time for white steamed rice, saying it would take an hour. I even heard one of the cooks mention that he had turned it off. It's 7 PM on a Friday—why isn't the kitchen prepared for the dinner rush?
So I order an entree at premium price and ya boy is smiling at me at the drive thru. I guess you think it’s cute to barely give me any food for those prices. I usually get my entire bowl filled up. So now here we are.. I will be sitting at the drive thru and examining my food each time before I leave and if need be I will come inside the store and have a talk
If you're hoping to eat at this restaurant, I recommend using DoorDash for your order. Otherwise, you might find yourself stuck in a long line while they prioritize online orders. The line extended from the service line out the front door, and it moved very slowly. I ended up leaving without trying the food. I gave it three stars based on how it looked, but unfortunately, I didn't get to taste it.
I just stopped by this restaurant. It was close to closing time and they offered to make anything fresh for me that they were out of. I asked for the string bean chicken and they made me a fresh batch and ended up giving me the rest that was in the wok because they said at the end of the night it is thrown away so instead of wasting it. They gave me a very, very large portion. I cannot say enough good things about the employees here every time. I've been and it's been friendly, smiling faces with it even being close to closing and around the holidays. I will go out of my way to stop by this one store.
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