Domino's Pizza - Arlington Heights

Placed an order online for delivery. After one hour, we still didn't receive the food. They finally called to tell us it would be another 40 minutes before it would be ready. If they were super backed up on orders, they should have called way sooner to let us know. The girl who called was very dismissive on the phone as well and didn't even apologize.

Our favorite dominos is on dundee they have crispy cruste pizza and it is sooo good, we always choose the garlic sauce and huh and it is simply the best ever. this place has thin crust, but it is not the same.

They roll out orders very late, not because of volume, but because they would rather practice their Amazonian war cries than work. They also don't wear masks, which in itself is not an issue for me, but they expect customers to wear masks upon entering to pickup. Seriously management, clean house, or get your act together!

I placed my order for pickup and the time to be ready said between 4:42pm 4:52pm. I arive and the time bumped itself up 10 minutes. So now not only am I sitting here waiting I find out they have a 2 minute wait or you get a deal. So the whole 2 minute rule or you get a free pizza that is promoted on their TV commercials is bogus because they just change the time when you arive.

This place is always hit or miss with the tracker, most time it is a miss. Mostly, the tracker never progresses despite numerous refreshments. I land on the land to get the pizza, based on the estimated time.