Jack In The Box - Arlington

Make sure to try the large egg rolls at this restaurant! They are always served hot. I like to dip mine in sweet and sour sauce, but they are delicious on their own as well. I never visit this place without ordering them. They are just so tasty!

This is the worst experience I have ever had at Jack in the Box. I placed an online order, something I have never had a problem with before, but when I went to pick it up, I was told at the front counter that they had no record of my order despite the app charging my card and sending me a receipt via email. When I tried to show proof of my order, I was told there was nothing they could do and speaking to a manager would be pointless. The older lady serving me also became loud and rude, insisting that there was nothing she could do. This morning, I received an email saying my order had been cancelled for no reason. I will never return to this Jack in the Box and will not recommend it to anyone. The employees are rude and clearly lack proper training.

Takes them a 5 min to notice your waiting on them. I'll order on ap. 20 mins later we get there there not done with my food and no one is in drive threw or in restaurant. Food is good.

Another jack, You know what to expect Although the dining room was open at this location. And thank you corporate; for finally putting up a sign that informs about staffing shortages.

I ordered a small black iced coffee, but was given a sweet cream black iced coffee instead. When I informed the cashier that this was not what I ordered, she told me they did not have black iced coffee. I pointed out that it was listed on their menu board at the drive-through, but she insisted they did not have it. I returned the drink and a manager came to the window, accusing me of being mean. I explained that I was simply being persistent because their menu board advertised black iced coffee. Eventually, I received the correct drink. I was disappointed with the manager's rudeness and will not be returning to Jack-in-the-Box.