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Contribute Feedback What Jovan Schimmel likes about Chapps Burgers (arkansas Ln):
We got it togo and it was all good. The place is clean. As soon as we walked in we were greeted by a friendly lady behind the counter. We ordered salads with extra toppings like grilled mushrooms and grilled jalapeños. And we ordered the works. All was perfect. I wish they had coke products instead of Pepsi products. But other than that it was a good experience. View all feedback.
What Roderick Rutherford doesn't like about Chapps Burgers (arkansas Ln):
DO NOT EAT HERE. There was a roach in my burger and when I brought it up, the old Asian woman cashier snatched it out of my hands and accused me of putting it in there. I was made to wait 20 minutes on what I thought was my refund so I could leave but instead she remade it and said she would not refund me. I threw away the meal as I was too disgusted and I left. She beyond rude and has zero customer service skills. I... View all feedback.
The food was average and I didn't find anything outstanding. I waited about 15 minutes for my order, which seemed long considering the size of the burger. I had the speckburger with cheese, salad, tomatoes, pickles, and onions. The patty was juicy and cooked well, but lacked flavor. The fries were not great, as they were small pieces and overcooked. I wish there was a combo option instead of everything being individually priced. The meal was not worth the $17.55 I paid. I would like to try other menu items like the chicken salad in the future. The restaurant was clean and the staff was friendly, which was a saving grace.
We visited this restaurant and it was satisfactory. The establishment was very clean. Upon our arrival, we were welcomed by a friendly woman working behind the counter. We ordered salads with extra toppings such as grilled mushrooms and jalapeños, and also got the works. The food was excellent. My only suggestion would be to offer Coca-Cola products instead of Pepsi products. Other than that, it was a positive experience.
I used to eat here often, but not anymore after a disappointing experience. I suspect the cakes on display are not made in-house. Typically, they are quite good. I tried a buttermilk cake one evening and took a bite, only to be met with a mix of unpleasant flavors - allspice, cinnamon - nothing like a buttermilk cake should be. This was a problem for me as I am allergic to cinnamon. When I brought this to the staff's attention, they brushed me off and refused to take any responsibility. No refund, no apology. It's concerning that they are not transparent about where their baked goods come from, especially considering the potential risks for those with allergies. Overall, a disappointing and frustrating experience.
Wow! I can't say enough about the CHAPPS camp site on arkansas, dee and her personal! we ordered a large group dinner for 75 people. every burger was adapted and chapps got every burger right. they were delicious, with the name of each person bagd, including seasoned to make her lunch perfect. burgers were delicious and all were happy! we will definitely use them again for our school! this is a real young man!
This is a legit burger joint, I love coming here. Always pleased with the service and ofcourse great food