Loch Lomond Arms - Argyll Bute

This used to be a lovely restaurant but the service badly lets it down now, new staff who seem uninterested in what they are supposed to be doing and actually come across very rude. A long wait to be seated even though we booked a table and about a 20 minute wait to order, it seemed chaotic even though there was lots of staff. No one checked if everything was ok and they didn’t even bother clearing the plates away or taking our order for dessert. There were lots of people at the bar for a wedding and they were right beside tables with people eating not ideal. Also if you have a food allergy I wouldn’t bother as they seem to treat it as an inconvenience and the young waitress was annoyed and then upset my son by saying he couldn’t eat anything instead of being helpful and making sure the food is safe like most other places would. It made us feel awful and completely ruined our day out. They also add a service charge to the bill which would be fine if the service was good which it certainly wasn’t will not be back here which is a shame as we previously loved it.

Food great, service bland, not a smile to be had. We visited at a quiet time on Saturday lunch service. Got a table easily without booking. Good menu, food was excellent but all the staff look so miserable!!! To top it had10% added as service charge for what?!?! I honestly tip when deserved but this really was put in expected with little done to deserve.

After a little confusion two of us there for dinner, but one given the lunch menu we ordered one chicken burger and one veggie burger. Both were very enjoyable, came with a generous portion of chips and in a good timescale. We ordered...

We popped in at 7pm for dinner on a Friday evening, when the restaurant was almost emptied we should’ve left then. Four members of staff standing around the bar taking no interest in us. We finally were approached by a girl who seated us with...

We went for a meal. One chicken burger was completely undercooked and pink and had to go back, the other had a burned bun which spoiled the taste. The third was a beef burger and not very nice but we ate it. As I did...