Toby And Jack’s - Arcata
Toby And Jack’s
Description
Nestled near local entertainment, this lively spot serves freshly made donuts in rotating flavors and hot, cheesy pizza slices at wallet-friendly prices. Disco lights and hip-hop create a fun, bustling vibe with limited counter seating and family-friendly donut holes. Highlights include spicy chicken and curry pizzas and warm raised glazed donuts, though freshness can dip later in the day. Service is inconsistent—occasionally friendly and efficient, but sometimes rude—so expect great treats but unpredictable hospitality.
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Feedback
I visited this restaurant after a movie on a Friday night. It was busy, but the staff handled everything efficiently. I’m a big fan of donuts and have tried them from many places, but I found these to be quite disappointing. The dough and fillings were just not good at all. However, the lively atmosphere was nice, and the pizzas looked quite appetizing. I just wish they would improve the quality of their donuts.
I had a terrible experience last night. The older Asian woman was the rudest customer service representative I've ever encountered. She literally yelled at me while I was placing my order. I initially thought it might be a cultural difference, but she treated the customers behind me much better. She allowed regulars to skip the line and was overall very disrespectful. Her behavior made me hesitant to ask for anything else. The food was decent, but the service was so bad that it warrants a negative rating.
The spicy chicken pizza was fantastic, and the raised glazed doughnut was equally delightful. They make fresh doughnuts throughout the day, which is a huge plus!
The donuts and Southeast Asian sandwiches have been exceptional for the more than 20 years I've been visiting this place!
