Jitter Bean Coffee Co. - Arcata

Loved this little coffee place. Excellent coffee donuts. But your cup lids are terrible. Spilled very hot coffee multiple times on myself so did my.elderly mom. Traveling through literally covered in coffee. That was extremely hot!!!

I love this jitterbean, but some male cashier with a pony tail started working there and made my experience uncomfortable. He touched the lid of my drink right after playing with his hair and handed it to me, I am looking at it and trying to figure out what else he did. I don't have this type of issue anywhere else, except maybe the jitterbean exiting Eureka. Be normal to your customers, I'd make a complaint but I woke up and chose violence this morning. Is it worth touching my drink with your hair hands?

We waited in line for about 10 minutes when we got to the counter the girl told us they were closed and they couldn't serve us because it was 4:30 and they close at 5pm. Super bad customer service! Ill never pass by again

I love Jitter Bean, but lately I have not been happy. Those girls in there are not making good lattes! I have had to have my drink remade on multiple occasions. Sometimes they forget the flavor. The worst is when they don't shake the oat milk before they pour it!! It is not milk, it needs to be shaken!!! So gross ?

Trying to be locally focused. This is the closest local coffee drive through for me. Of course I like doing starbucks, but my mom raised me to at least feel guilty if I don't act locally.Really though, better value than starbucks and relatively consistent product, which is important.And right around the corner.