Menu - Volcano

Me and my family were looking forward to visit this restaurant at new years eve 2021/2022. The food was okey but when we paid we thought it was a bit expensive.... read more Me and my family were looking forward to visit this restaurant at new years eve 2021/2022. The food was okey but when we paid we thought it was a bit expensive. The day after we found out that the restaurant had cheated on us with...approximately 50 euro in the name of ”other” and the reciepe told us it was nothing we had ordered. We called them back the day after and they didn’t wanted to discuss it at all and told us there was no proof of our statement so they couldn’t help… Please don’t go there!!!

We booked to go to Volcano on New Years Day (Evening) having been wowed by the service and quality of the food 2 years ago when the restaurant was in Caleta cen... read more We booked to go to Volcano on New Years Day (Evening) having been wowed by the service and quality of the food 2 years ago when the restaurant was in Caleta centre. We appreciated that the restaurant had moved to the Salt Museum so took...the taxi 8 Euro from our hotel out to the restaurant for this special meal. I actually booked our table for 4 back in November as we were meeting friends and wanted it to be a special evening. I had also asked in November for our table to be inside as I feel the cold. Unfortunately upon arrival the service we remembered went straight out of the window,. There were 4 people running around like headless chickens, no body spoke very good english and people were waiting outside. They seemed to be in a complete muddle, perhaps they had over booked. They also couldnt accomodate us inside as I requested in November so I had to ask for a blanket and sit outside, even though I could see table free inside. It then took 50 mins for them to come and take our drinks order, By the time they came for our food order the Galician Beef we had all wanted was no longer available. It was too late to go anywhere else so we chose the Pork and Lamb between us which was nice but not wow. Unfortunatley the whole experience was not what we had hoped it would be from our previous experience and I am sorry to say we wont be going back. Not the fine dining experience it once was which is very sad.