Menu - Kfc

After ordering through the drive thru, they told us to park up front. Waited for 20-30 min and nobody came out (the restaurant was dead). I went in to check on... read more After ordering through the drive thru, they told us to park up front. Waited for 20-30 min and nobody came out (the restaurant was dead). I went in to check on the order and they asked me what was my order, i told them and after a little discussion amongst themselves they started making it. After awhile i just told them i wanted a refund. I asked for the manager and apparently whoever I was dealing with, was the manager. Apparently the order was deleted. How tf was my order deleted but then again able to give me a refund. If u guys cant tell this franchise is going down hill. No customers, bad employees and bad customer service, no accountability. They need to shut this place down.

I ordered a K2 (3PC Chicken Tenders) with Mac and Cheese, from the Drive thru. Got home and noticed that they gave me a Thigh and Leg meal, AND didn't give me a... read more I ordered a K2 (3PC Chicken Tenders) with Mac and Cheese, from the Drive thru. Got home and noticed that they gave me a Thigh and Leg meal, AND didn't give me a spork for the Mac and Cheese. Thankfully I had silverware at home, but how did they expect me to eat my Mac and Cheese, if that hadn't been the case? I use to really love this location, but in recent years my opinion of this location has been slowly dropping. Can't even get my order right, and this wasn't the first time they messed it up.