Potbelly - Feedback

What Kris R doesn't like about Potbelly:
I was a little disappointed today I have been going to this potbelly since 2013. I always get the same thing; the skinny pair. Today I was told that the small sandwiches never get cut in half. If it is true I haven’t experienced that since 2013. And then the young lady tried to debate with me about it. I told her it’s no problem and that I’ll take a plastic knife and cut it myself. Customer service is everything. She... View all feedback. What Lexus Isabell likes about Potbelly:
They accidentally swapped sandwiches inside delivery bags. When I explained that I was on my lunch break at work, the GM, Anthony, totally made it right. He went above and beyond to make sure I got food during my long shift. He even threw in a cookie and a coupon. Im moving far from a Potbellys in a few days and will really miss it. You guys totally rescued my last day at work! I microwaved the cookie and totally rec... View all feedback.