Kfc - Anmoore
Kfc
Description
Newly renovated and spotlessly clean, this KFC delivers flavorful fried chicken and a broad menu of classic sides. However, slow drive‑thru service, repeated order inaccuracies, cold or inconsistent temperatures, occasional stock shortages and high prices mar the experience. Reports of poor phone/manager responsiveness and a serious foreign‑object incident raise food‑safety concerns. Good for fans seeking familiar KFC flavors, but approach with caution if you require reliable service or strict food‑safety assurance.
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This restaurant appears to be newly renovated and offers a fresh and inviting atmosphere. However, the service could use some improvement. The drive-thru is quite slow, and the staff could be friendlier. On the plus side, the food is quite tasty. It's worth noting that the prices are relatively high for fast food. The establishment itself was very clean.
Great people! They got our order perfectly and I loved to see where our chicken came and who the friars were on the board!
I put in an online order which was supposed to be ready at 10:20 pm. Got there at 10:20 and doors were locked. Sign on door said the doors are locked at 10:30. Ok no problem. Go to drive thru and say what I’m there for. Wait 5 minutes to get to the window and the girl wanted money. I told her I had the online order and she looked at me like she was dumbfounded. Waited another 10 minutes to get food. I went around the building and checked the bag. We ordered 2 fries and there was only one fry. Went back to the window and 2 girls looked at me and started talking. A minute later one came to the window and I told her about the fry. She said “Oh we forgot to tell you that we ran out of fries and need to give you another side.” Got macaroni and cheese which tasted awful. Got home and the chicken sandwich had no mayo and burn marks on the bun. My son tried to eat the chicken which turned out to be spicy instead of original. He can’t have spicy food. The fries that we did get were cold and hard, mashed potatoes were chunky and cold. The gravy was lumpy. The chicken breast I got was extra crispy instead of original. We couldn’t eat any of it. I called but they had already closed. So the next day I called 4 times before someone answered. I asked for a manager and they didn’t say a word. I was put on hold and 5 minutes later I hung up bc no one answered. I called back 4 different times and each time I got a busy signal. I called the next day and no one answered. I paid $27.00 for food that we couldn’t eat and I wasn’t able to talk to a manager about it. I don’t want to go there bc I’m very upset and don’t want things to get out of hand. I have always had good food from here but after this happened I don’t ever want their food again.
Really a terrible kfc. I can’t remember a time when they have gotten an order right. A famous bowl came out as a huge bowl of Mac and cheese with chicken on top. Missed fries, biscuits, drinks all the time. They need a new system for order accuracy. Good food, but beware of terrible accuracy
While I love KFC; especially the mashed potato bowl; I was extremely unhappy about my last visit. I purchased my usual mashed potato bowl in the drive-through. While eating at home, I had something catch in the back of my throat, and I started choking! I was able to finally remove it with the help of a friend who is also a nurse as am I) and a long forceps. It appeared to be either macerated bone or wood. When I went back up to the store and asked for the general manager, a shift manager identified herself. She stated she was the only manager there. In the middle of the discussion about the issue, a man stepped out from the back , interrupting the young lady. He was abrupt , lied about why he did not come forward, and was aggressive about me filing an insurance claim against the store . When I stated that I would not want to see this store closed as i frequent it regularly, he said it could never be closed. I assume had I died from choking on the foreign matter.....it would have been closed! Attached is the photo showing the foreign pieces removed from my throat. I contacted corporate KFC, and they promised they would deal with it. I will follow up and finish the review once I see how it is dealt with. Oh, the general manager Stan attempted to keep the evidence, which I demanded be returned to me immediately !
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