Whataburger - Angleton
Whataburger
Description
Whataburger’s Angleton location has garnered mixed reviews, highlighting significant issues and improvements. While some customers experienced long wait times and cold food, resulting in a loss of trust in the service, others praised the freshness of the meals and the efficiency of the staff. An initial lack of attentiveness from employees and careless handling of orders sparked dissatisfaction among patrons. However, recent updates suggest a positive turnaround, with some guests noting improvements in service and food quality. As crowds gather during peak hours, this establishment is striving to regain its reputation for excellence amid fluctuating challenges and successes.
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Worst Whataburger I've ever been to. Service is not fast what's so ever been waiting 45 minutes.
The worst Whataburger I've been too. I gave it 3 times before leaving a review. All 3 times have been horrible on wait times, including mobile app pick up order. There seems to be no one in charge. Someone needs to come in and get these youngsters working, without having to be told every little thing that needs to be done. The manager was just trying to get the orders ready. They definitely need some training.
Definitely the worst whataburger I've ever been to. You go in and order and they don't greet you. They are more worried about conversation with each other than the actual customer. When you go to order you get interrupted every time because they like to play behind the counter. Every time we go in it's only 16 year olds there's never a actual adult. They are so slow and rude
This used to be my favorite restaurant ever, but now no! I we went in line orders our #13 and kids meal, then we proceeded to wait for 30 minutes as per usual because they don't know how to be fast. Then I get my order and we start to drive away because they already made us late for our soccer game. Then I look in the bag and I don't see my number 13 or kids meal. Instead we get a disgusting BLUE CHEESE burger and spicy jalapeño burger with mustard. Not to mention the burger was huge, and wasn't wrapped properly so it spilled all over the whole car and ruined my new shoes. At least they gave us fries and apple slices, at least the fries were edible unlike the moldy apples that my blue cheese sauce spilled all over them. Do better Whataburger, do better.
I have been going to this whataburger for over 30 years. Yes I realize covid and extended bs unemployment benifits may be hindering service but.... I was in line on the drive thru from 9:40 (order time) until 10:45. Anyone who knows this location. Knows you are Blocked In otherwise I would have left. Taking covid Into account ... so be it BUT my burger was soggy and the wait was ridiculous. If you can't find people to work then shut it down until you can. Totally ridiculous! Seriously an hour blocked in line to get a crappy soggy burger? OWNERS take control... this is a LONG standing business in anglelton...I would hope you wake up and try to fix this issue somehow... work it your self or shut down until you get decent Workers. Stop wasting people's money and time ! I can go to mcdonalds cheaper quicker and as for tonight probably a better meal.
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