Domino's Pizza - Anderson

Ordered a thin crust with beef, extra bacon, banana peppers, and chedder cheese mix. I get home and there is no beef at all on my pizza. I paid extra for the extra toppings. This is the 2nd time this has happened. First time there was no bacon. Really frustrating.

It's great on occasion but, there is a problem a majority of the time. For example: last time was great, both times before significant issues like, waiting over 30 minutes after being told on the website it was ready and not given a clear reason why.

I’m not sure what’s happened to this location. I’ve been coming here for years and I’ve noticed its decline but after my last experience I will not be back. I ordered online which told me it would be ready in 20 minutes. I waited 30 minutes before going to pickup because suddenly the Tracker couldn’t find my order. The young girl at the window told me they were running behind and it would be 20 more minutes. I said well what am I supposed to do? Her reply was I guess you can come back in 20 minutes. As if people have nothing else to do than come back and forth to their store. So I drove off. I waited 30 minutes before going back yet again just to be sure that the 20 minutes she told me would be enough time. After sitting behind two cars I get to the window, I say hi I’m back and tell her my name again. She comes back and says it’s gonna be 20 more minutes. I couldn’t believe this was happening at this point. I said that’s what you told me 30 minutes ago. By now it’s been nearly two hours since I placed the order. I said just give me my money back. She says ok it’ll be back in your card in 3 7 days. I had to ask for some type of receipt showing the refund. When I get home and look at the slip she gave me, it is nothing but a paper with the word void on it. This is the most disappointing place to order from. You have so many competitors and so many complaints. Whoever own this location you are loosing your business do better.

You might place an order online and get an estimated pick up time. You might arrive a few minutes after that time even. And then you might be told they are running behind by *at least* twenty minutes. It’s not the employees fault, but if they are so loaded down with orders, the store should have a way to stop accepting them. Not fair to the customer or the employees.Then again, you might get your pizza, but it’s definitely going to be middling.

Just ordered delivery and got someone else's order and now they aren't even answering the phone.