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Contribute Feedback What Herbert Farrell likes about El Pollo Norteno:
The food was great, everything was ready as planned good portions. The only thing that was kind of weird... I called 11 a.m. to confirm a 2pm order and the manager turned on the computer, looked it up, downloaded the order and confirmed it with me. That was the first time she was aware of the order. My only recommendation and the only thing she thinks of 5 stars was my fear that if I hadn't asked for confirmation...... View all feedback.
The food was excellent and everything was prepared as expected, with generous portions. However, there was one odd experience. I called at 11 a.m. to confirm my 2 p.m. order, and the manager had to turn on the computer, look it up, download the order, and then confirm it with me. This was the first time she was aware of my order. My only suggestion, and the reason it doesn’t receive a five-star rating, is that I was worried my order might have gone unnoticed if I hadn’t asked for confirmation.
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